“I can totally see how sand cloud beach towels would be amazing. I’ve come to the conclusion I don’t really care for them as a bath towel. I know this sounds like a silly challenge, but they are little to large, they take just as long to dry & my skincare leaves bleach spots, where as my regular towels did not.”
Hi there,
Thank you for your review and sharing your thoughts on the Terra Fringeless XL Bath Bundle! We understand that everyone has different preferences when it comes to towels, and we're sorry to hear that you found them too large and not as quick-drying as you'd hoped.
Your insights are important to us, and we’ll take them into consideration moving forward. Thank you for reaching out and sharing your experience!
Warm wishes,
Team Sand Cloud
“I will be replacing all my bath towels with Sand Cloud! The towels dry me well, and dry quickly. One of my favorite things is they are light weight. I have a mild essential tremor in my hands. San Cloud does not trigger the tremor the way my older, heavier towels did. An unexpected benefit! I only wish they were made in the USA.”
Hi Douglas,
I'm truly sorry to hear that you never received your order. That must be incredibly frustrating, and it's certainly not the experience we aim to provide. Your feedback is valuable, and I appreciate you bringing this to our attention. We want to resolve this for you, so please reach out to our customer service team for assistance.
Warm wishes,
Team Sand Cloud
“These towels remind me of the thin ones of my childhood. They are a nice size. It’s odd to me that there are different textures on each side, and I find myself only using one side to dry off. They do dry quickly. I’m still a bit shocked that I paid so much for these towels. They are not luxurious, just practical.”
Hi there,
Thank you for taking the time to share your thoughts on the Terra Fringeless XL Bath Bundle. We appreciate your honest feedback about the textures and overall feel of the towels. While we designed them to provide a functional drying experience, we understand that everyone has their own preferences when it comes to towels. We're glad to hear that they dry quickly!
If you have any further suggestions or questions, please don’t hesitate to reach out.
Warm regards,
Team Sand Cloud
“I washed my towels per instructions and the edge of one of the towels frayed. I haven’t even used them yet. I contacted them and they were slow getting back to me but they ended up sending me a return label and after they received them they sent me a new bundle. These towels are great, no frayed edge when washed. Thank you!”
Hi Sharon,
We're truly sorry to hear about the issue with your towel and the lack of response to your emails. We understand how frustrating this situation must be for you. Please know that your concerns are important to us, and we want to make things right.
Thank you for bringing this to our attention, and we appreciate your patience.
Warm regards,
Team Sand Cloud
