“The material itself is great. The sewing leaves a lot to be desired. Straight from the package, the stitching all along the bottom hem is poorly done with lots of loose stitches and unraveling/hanging strings. If I would have paid full price, it would have been returned immediately. The quality of this product did not match the price being charged.”
Hi Melanie,
Thank you for your honest feedback regarding the Checkster Cover Up. We’re very sorry to hear that the stitching and finishing did not meet your expectations, especially with the loose threads and unraveling you noticed upon opening the package.
This is certainly not the standard we strive for, and we truly appreciate you bringing it to our attention. We’ve sent you an email to discuss this further and to offer resolution options.
Kindly respond to the email we sent so we can make this right for you as quickly as possible.
Thank you again for sharing your experience.
“I just received my checked cover-up and it is a rough, ugly, thick, towel shirt. In addition it has no pockets its too short to wear anywhere but the beach or home. I am very disappointed in my purchase.”
Hello Carlene,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that the Checkster Cover Up did not meet your expectations in terms of comfort, appearance, and functionality. We understand how disappointing that can be.
Our team has reached out to you directly via email to acknowledge your concerns and discuss possible resolution options. We’d really appreciate the opportunity to continue the conversation and assist you further.
When you have a moment, please respond to the email we sent, we’d be happy to help.
“I received the wrong order - I ordered these over a month ago and still have yet to receive my correct order, despite multiple emails, phone calls, form submissions. Customer service is pretty disappointing. I have never had this experience with any other company.”
“WARNING: Clothing is for US size 2-3, XS. Anyone over an 8-10 won’t be able to get them on. Advertisement is misleading. However, material and sewing is excellent.”
Hi Deanna,
Thank you for your feedback and for highlighting the quality of our material and sewing. We're sorry to hear that the sizing did not meet your expectations, and we understand how frustrating that can be. We take your comments seriously and will work on ensuring our sizing information is clearer for future customers.
We appreciate your honesty and hope we can serve you better in the future.
