“I received the wrong order - I ordered these over a month ago and still have yet to receive my correct order, despite multiple emails, phone calls, form submissions. Customer service is pretty disappointing. I have never had this experience with any other company.”
“WARNING: Clothing is for US size 2-3, XS. Anyone over an 8-10 won’t be able to get them on. Advertisement is misleading. However, material and sewing is excellent.”
Hi Deanna,
Thank you for your feedback and for highlighting the quality of our material and sewing. We're sorry to hear that the sizing did not meet your expectations, and we understand how frustrating that can be. We take your comments seriously and will work on ensuring our sizing information is clearer for future customers.
We appreciate your honesty and hope we can serve you better in the future.
“As I look back after receiving this cover up, I realize the pictures depict the length inconsistently. Depending on the pattern, in one picture it looks just above the knee and in another quite a bit shorter. This thing is short! I am 5'10" and after washing it, the length is maybe 3-4" below my buttocks. I am so disappointed, as I will never wear this out of the house and unfortunately I ordered several. Now I am stuck with something I will only wear when I step out of the shower, never out of the house. Make sure you like the short length before you order!”
Hi Allynn,
Thank you for sharing your thoughts on the Checkster Cover Up. We’re sorry to hear that the length didn’t meet your expectations after washing it. We appreciate your feedback about the inconsistency in the pictures, as it's important for us to provide the best information possible to our customers. Your experience matters to us, and we’ll take your comments into consideration for future improvements.
We hope you find a cover-up that you love and can confidently wear out!
Warm wishes,
Team Sand Cloud
