“The canopy replacement worked well and it was easy to install.
I would have rated it a 5 star but it didn't come with the bungy cords to instal the canopy. The original ones that came with the canopy were all stretched and needed to be replaced. I ended up going to Home Depot and picking up the bungy cords there for a fraction of the price quoted when I purchased the canopy. IMHO, the canopy should come standard with the bungy cords included as part of the package and not get charged for them extra.”
Hello,
We are sorry to hear about your negative experience. Please note that we strive to provide a quality service and can assure you that this is not a common occurrence. Customer satisfaction is important to us, and we would like to gather more information to further assist you in your assembly. Please contact us directly at 1-800-932-9344., Customer Service
“Have used this product through difficult New England winters and it has survived 5 difficult winters. Bought a replacement cover just in case while they were still available. A backhoe, utility trailer, lawn mower, lawn tractor and tiller call it home through the winter and they have not complained!”
