Hi Christopher,
Thank you for your amazing 5-star review! We’re thrilled to hear that this is your third Max AP Canopy and that you find the assembly so simple. It’s always fantastic to have loyal customers like you, and we appreciate your support!
Warm regards,
The ShelterLogic Team
“We have had several of these for many years and they have stood the test of time. Canvases stay in good shape for the most part and the frame is strong and can withstand almost everything as long as you take it down before the heavy snow comes.”
Hi there,
Thank you for the fantastic review! We're delighted to hear that your Max AP™ Canopy has stood the test of time and that the strength of the frame and durability of the canvases have met your expectations. It’s always great to hear about our products delivering the reliability our customers need.
If you have any more thoughts to share or need assistance, don’t hesitate to reach out!
Best wishes,
The ShelterLogic Team.
Dear Robert,
Thank you so much for taking the time to rate our Max AP; Canopy - 8 Legs, 10 ft. x 20 ft. with 4-stars! We really appreciate your feedback and are thrilled to hear that you find the canopy nice and strong. Your satisfaction is our top priority, and we are glad that our product met your expectations.
If you have any further comments or suggestions, please feel free to share them with us. We value your input and use it to continuously improve our products and services.
Once again, thank you for your rating and for choosing our Max AP Canopy!
Best regards,
ShelterLogic
“No quality control - VERY poorly manufactured product.
Stuck making it work as we need the canopy.
Embarrassment for made in America. Tubing not round
Poor welds. Just garbage”
Hello Carol,
We are very sorry to see that you are not happy with your Max AP Canopy.
Please call our Customer Support team for help, 800-560-8383. We are open 7 days a week and look forward to assisting you.
Thank you!
“We purchased two of 10X20 canopies and one extension kit for our church events. They were very easy to put up, sturdy and looked nice for our church picnic. The company was great at answering my questions and the order and delivery process went smoothly. I would highly recommend using ShelterLogic if you are looking for this type of product.”
“This really worked well for us. The product has changed over the years (the shorter length pipes were a new one on us) but we have 8 of these now, and all but one of the originals are still going strong (and that one had a vehicle drive into it ... not a design fault at all).”
“I bought one several years ago and that one had much sturdier legs. These are ok, but I’m doubtful they’ll hold up as well as my older one but still seems like a sturdier option than most other tents out there.”
Hello,
We are glad to see that you are satisfied with your Max Canopy overall. We appreciate your feedback and will be using this proactively. Thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
