Hi there,
Thank you for your wonderful 4-star review! We're glad to hear that our fasteners have held up well for your awning over the past two years, even in challenging weather conditions. It’s great to know they’ve met your expectations in terms of durability under the hot sun and other elements.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support!
Best,
The ShelterLogic Team
Hi Patricia,
Thank you for your fantastic 5-star review! We're so glad to hear that you found our Bungee Fasteners easy to use and that they stay securely in place. Your satisfaction means the world to us!
If you have any questions or need assistance in the future, don’t hesitate to reach out. We're always here to help!
Best,
The ShelterLogic Team
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you've been enjoying the consistent quality of our Bungee Fasteners over the years. It's great to know that you found the quantity in our packages perfect for your canopy setup!
Your continued support means a lot to us. If you have any questions or need assistance, feel free to reach out!
Best,
The ShelterLogic Team
Hi Ben,
We are sorry to hear about this. Please submit a warranty claim to gather more information and offer the best solution we possibly can.
https://www.shelterlogic.com/warranty-claims
We are looking forward to assisting you!
Hi Sharla,
Thank you for taking the time to leave a review! We’re glad to hear that the product is working great for you. We apologize for the lack of information regarding the quantity included; your feedback is valuable, and we’ll work on providing clearer details in the future. If you have any other questions or need assistance, just let us know!
Best,
ShelterLogic
Hi Andrea,
Thank you for your awesome 5-star review! We're thrilled to hear that you find our Bungee Fasteners easy to use and that having a bunch on hand has been helpful for you. It’s always great to be prepared!
If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!
Best,
ShelterLogic