“I received the cover in 3 weeks as was indicated by Shelterlogic to assemble it to order. Fits well so hopefully stands up to our Northern Ontario climate. Only had it for a few weeks yet. About triple the price of original cover replacement”
Hi Tim,
Thanks for sharing. We’re glad the cover arrived in time, fits well, and you’re hopeful it will stand up to your climate.
Kind regards,
The ShelterLogic Team.
“I ordered this cover kit to replace the one that had sun burned and tore. It lasted about 5 years. Therefore I ordered the heavey duty PVC cover with the 10 year warranty. The material looks to be better than the original and the main cover fit nicely. Unfortunately both end covers fit poorly and are about 5 inches too short. I need to extend them so that snow does not blow into the garage. Unexpected complication and the reason for my ratings.”
Hi Algis,
We’d really like the opportunity to review your situation in more detail and see how we can help. Please submit a warranty claim so our team can gather more information and work toward a solution:
https://www.shelterlogic.com/registration-and-warranties#submit-a-warranty-claim
We look forward to assisting you.
Kind regards,
The ShelterLogic Team
Bonjour Sylvain,
Merci pour votre retour! Heureux d’apprendre que la porte a été remplacée et que tout va bien maintenant. Si vous avez des questions sur l’installation, l’entretien ou la durabilité, nous sommes là pour vous aider.
Bien cordialement,
Équipe ShelterLogic Group
Bonjour Sylvain,
Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que vous êtes satisfait de votre achat. Nous espérons également que la durabilité sera à la hauteur de vos attentes !
N'hésitez pas à nous contacter si vous avez des questions ou besoin d'assistance.
Cordialement,
ShelterLogic
Hello Sheree,
Thank you for your wonderful 5-star review! We’re delighted to hear that you’re happy with the thickness and texture of the replacement cover. Your satisfaction is our priority, and it’s great to know it’s meeting your expectations.
If you need any further assistance or have questions, don’t hesitate to reach out!
Warm regards,
The ShelterLogic Team
Hi Eugene,
Thank you for the fantastic 5-star review! We're so pleased to hear that you are very satisfied with the fast delivery. Your support means a lot to us, and we're here for any future needs you may have!
If you have any questions or require assistance, feel free to reach out. We genuinely appreciate your feedback!
Best,
The ShelterLogic Team
“I bought my original (brown) Shelter about 10 years ago on sale for 700$ and surprised it lasted this long ..I was expecting the cover to be THICKER than my original , but to my surprise ,it was exactly the same thickness (approx. 0.015")
Couldn't talk with the "CHAT" online because it was disabled on the website , so left inquiries , but never heard back.
Just made the purchase and took a chance and NOT disapointed if this lasts as long as the brown one .
I assume the "14.5 oz" MUST mean the thickness of the tarp (0.0145") =Never did get my answer .
Anyhow ,I covered the green cover with my old brown one for added winter protection .
Thank you for adding an extra 6"on both sides so it overlaps my wood plank footings .
Also the 3 zippered front door is overkill , but very functional . I kept my front "roll-up" pulleys and rope from the previous kit .The new ratchets were welcomed , as the originals were seized solid .
Mike”
Hi Mike,
Thank you for your thoughtful review! We’re glad to hear that you’re happy with your new cover and appreciate your loyalty over the years. It’s great to know that the additional overlap and the functional design of the zippered door are working well for you.
We do apologize for the difficulty you experienced with our online chat and communication; your feedback will help us improve these services. As for the cover thickness, it’s intended to provide robust protection while maintaining the same high-quality standards you’ve come to expect.
If you have any other questions or need further assistance, please feel free to reach out. We hope this cover serves you just as well as your original one has!
Best,
The ShelterLogic Team
Hi Bryan,
Thank you for your fantastic review! We're thrilled to hear that you found the Replacement Cover for the Garage-in-a-Box to match your expectations and even exceed them. Your satisfaction is our top priority, and we appreciate your support. If you need any assistance in the future, don’t hesitate to reach out.
Best,
The ShelterLogic Team
