“I ordered the item and received confirmation of the order on October 11, 2023. My credit card was charged for $1813.59 including shipping charges, but the item was not shipped. When I inquired as to why I was paying for an item not shipped, I was told it would ship soon. It is now November 23rd and I still do not have the item. Do not do business with this seller.”
Hello,
We are very happy to see that you are pleased with your Replacement Heavy-duty cover-Kit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
“The cover I got looks like it has been on the shelf a long time because there is light showing through where the fold lines are. Lots of spots where I can see light coming through. It took a long time to get it.”
Hello,
We are very sorry to hear about this. Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7-days a week at 1-800-932-9344.
Thank you, Customer Service
