“I recently upgraded to the heavier cover and the first one I received had some defects, but their customer service associate, Anthony, took care of the problem immediately and efficiently. Kudos to Anthony. He deserves a raise or promotion.”
Hi David,
Thank you for sharing your experience with the Replacement Cover for the Garage-in-a-Box! We're pleased to hear that Anthony provided you with quick and efficient service; he truly is a valued member of our team! Your kind words will surely be appreciated by him. If you need anything else, please feel free to reach out.
Warm regards,
The ShelterLogic Team
Hi Frank,
Thank you for your wonderful 5-star review! We're delighted to hear that you think the cover is very good and that you appreciate the color as well.
Your satisfaction means a lot to us. If you have any questions or need further assistance, don’t hesitate to reach out. We're always here to help!
Best,
The ShelterLogic Team
Dear Daniel,
Thank you so much for your generous 5-star rating of our Replacement Cover for the Garage-in-a-Box® 12 ft. x 20 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Gray! We greatly appreciate your support and feedback.
We are thrilled to hear that you found our product easy to install and that our customer service team was able to assist you promptly when you reached out for help with figuring out how the tarp worked. Your satisfaction is our utmost priority, and we are glad we could provide you with the assistance you needed.
If you have any further questions or require any more assistance, please don't hesitate to reach out. We are dedicated to providing excellent customer service and ensuring you have a smooth experience with our products.
Thank you again for your kind words and for choosing our Replacement Cover for the Garage-in-a-Box®. We truly appreciate your business.
Best regards,
ShelterLogic
“I replaced my garage in a box 20 X 12 foot garage in a box cover ripped apart. The sind took it and it want even a yesr old. The sun seamed to just dry it out and it was very thin.
When ordering a new cover I ordered the Heavy duty cover. Only took me a week to get it in. Real easy to cut the old cover off. I used a ratching wrench to put the new heavy duty cover on. My wife helped and it didn't take long to put on. Real pleased to see this one is thicker than the last cover. The fit was purfect.
Thanks again for making a better cover. I was almost to by ultra but this one was purfect.”
Dear Adam,
Thank you for taking the time to leave a 5-star rating for the Replacement Cover for our Garage-in-a-Box® 12 ft. x 20 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Gray. We greatly appreciate your positive feedback.
We are sorry to hear about the unfortunate incident with your previous cover. It seems that the weather conditions took a toll on its durability. However, we are pleased to know that our Heavy-Duty cover was able to provide you with a much better solution.
We are glad to hear that the ordering process was smooth and that you found it easy to replace the old cover with the new one. It's even better to know that the new cover's thickness exceeded your expectations and that it fit perfectly on your garage.
We understand that you were considering purchasing the ultra-cover, but we are delighted that our Heavy-Duty cover met your needs perfectly.
Thank you once again for your kind words. We are constantly striving to improve our products, and your feedback serves as valuable encouragement. If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
ShelterLogic!
“When I contacted support for a replacement cover it was brought to my attention that I had options above and beyond the standard cover. This cover is not only better quality it's also less noisy in the high winds. Shelter Logic has awesome support and has always been great to work with.”
