“Ordered online, and somehow made an error with completing the info for a discount offer. I called customer service and with very little wait time I was talking to a rep who immediatly issued a refund for the discount. The cover I received ended up coming with a few pin holes in it and after contacting customer service they quicking sent out a replacement. EXCELLECT SERVICE!”
Hi Donald,
Thank you for your amazing 5-star review! We're thrilled to hear that you received excellent service from our team and that we were able to assist you promptly with your discount and replacement cover. Your satisfaction is our top priority, and it's wonderful to know we could make things right for you.
If you have any more questions or need further assistance, please feel free to reach out. Enjoy your Shed-in-a-Box, cover-kit!
Best,
The ShelterLogic Team
Hi Alan,
Thank you for your review! We appreciate you taking the time to share your thoughts. It's great to hear you're considering setting up the Replacement Cover Kit soon.
If you need any assistance or have questions during the setup process, feel free to reach out. We’re here to help make your experience as smooth as possible!
Best,
The ShelterLogic Team
“I've had my "shed in a box" for many years and it survived pretty well in the Maine winters but finally gave in to the heavy ice we had last spring. The cover started splitting and we were thinking anout replacing the whole thing. I looked on line and noticed that you had a replacement cover, made of heavier duty material, that was less expensive and didn't require me to assemble the frame all over again. Perfect!! The whole replacement took a couple of hours with my wife helping.
It wasn't difficult at all and looks brand new.”
Dear Paul,
Thank you so much for taking the time to leave us a fantastic 5-star rating for the Replacement Cover Kit for the Shed-in-a-Box® 10 ft. x 10 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Green. We truly appreciate your feedback and are delighted to hear that you are satisfied with your purchase.
We understand how important it is for your shed to withstand harsh weather conditions, and we're thrilled to know that our replacement cover made of heavier duty material has exceeded your expectations. It's fantastic to hear that the installation process went smoothly and that your shed now looks brand new.
Thank you once again for choosing us, and we are here to assist you with any future needs. Have a wonderful day!
Best regards,
ShelterLogic
“The seams are not all the same. Some are toooo narrow. The fabric won't pull down the polls. My son worked on it for a couple days. It's not weather proof. Nothing closes right. I was told that when I ordered it I had a wait. Then out of the blue one was on the way. I feel that it was returned to the company because it didn't fit. I think I wasted my money. Please be careful. I can add pictures of the problems if you are even interested. I just had shoulder surgery a couple days ago so I need to get someone to help with this.”
Hello Glenny,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you!
“Very helpful by phone. Very easy to order what you are looking for. Shed-in-a box is Very heavy duty and very durable
I would definitley order from Shelter Logic again”
“I purchased this heavy duty Shelterlogic cover after the thin cover that came with the frame tore. This cover is amazing and is much heavier than the old one.”
