“I purchased my Shelter Logic shed back in 2018. After 7 years, it finally started to show the wear and tear of the elements. I intended to just go ahead and replace the entire shed, when my wife asked it they offered just a cover replacement. After a quick internet search, I discovered that in fact they did! I went ahead and ordered it, and it showed up within a few days. With a friends help, we removed the old cover, and installed the new cover with minimal effort.
I would highly recommend to anyone in the market, to go with Shelter Logic, as their products are fantastic!”
Hi Scott,
Thank you so much for your fantastic review! We're delighted to hear that you found our Replacement Cover Kit easy to install and that it helped extend the life of your Shed-in-a-Box®. It’s great to know that you were able to make a simple upgrade rather than replacing the whole shed!
Your recommendation means a lot to us, and we appreciate your support of ShelterLogic. If you have any questions or need assistance in the future, don’t hesitate to reach out.
Best,
The ShelterLogic Team
Hi James,
Thank you so much for your fantastic review! We're delighted to hear that you found the Replacement Cover Kit easy to install and that it arrived promptly with all the necessary parts. It’s wonderful to know that your shelter looks like new again!
If you need any further assistance or have more feedback, please don't hesitate to get in touch.
Best,
The ShelterLogic Team
“The kit I needed was temporarily out of stock, I waited and watched the web site and I was very happy to see it was back in stock and ordered it very quickly. Within a few days the box was delivered to my house. Due to weather conditions we have held off installing it. Family and friends will help me install it.”
Hi Jeanette,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were able to get the Replacement Cover Kit you needed and that it arrived promptly. It sounds like you have a great plan in place for the installation with your family and friends!
Once the weather cooperates, we're confident you'll have a fantastic experience with your new cover. If you have any questions during the installation or need further assistance, please don't hesitate to reach out.
Thanks again for your support!
Best,
The ShelterLogic Team
“My original canopies (2) fell apart in less than a year. Shelter Logic replaced them. The replacement canopies are worse than the original! Too k me a bit to get them up due to family health issues! Finally got one up, it ripped at the seam working two days! I’m so disappointed in these shelters!!”
Hi Kathleen,
Thank you for sharing your experience, and we're truly sorry to hear about the issues you've faced with your replacement canopies. It’s disappointing to hear that your new replacement tarp did not meet your expectations and that you experienced a rip so soon after setup.
We know how frustrating it is to deal with product challenges, especially when dealing with family health issues. Your feedback is invaluable, and we appreciate you bringing these concerns to our attention. We recommend contacting our customer service team for assistance, as they can help address your concerns and explore possible solutions.
Please don’t hesitate to reach out to us at 1-800-560-8383. We want to ensure that we make this right for you.
Best,
The ShelterLogic Team
Hi Robert,
Thank you for your great 4-star review! We're pleased to hear that you find the cover to be nice and heavy-duty. It’s always our goal to provide a product that stands the test of time.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We're here to help!
Best,
The ShelterLogic Team
Hello Martin,
We are very sorry to hear about this! Please note that all our shelters include a 1-year limited manufacturer's warranty, and if the cover tears within that period, we suggest submitting a claim and having that reviewed and possibly replaced by the corresponding department. Also, there are (3) different grades of material being the 7.5 oz standard fabric, 14.5 oz PVC Heavy-Duty, and 21.5 oz PVC Ultra Duty material. The heavier grade has longer warrantied and life expectancies which might better suit your needs. If you have any questions or wish to place an order for a replacement tarp, please feel free to start a live chat or call us at 1-800-932-9344.
Thank you for your feedback.
“After 6 years of rain wind and snow it was time to replace my shelter cover. It came well packaged and the delivery was faster than expected. Fortunately it also came with instructios as I had forgotton exactly how to install the cover. A few hours time and the job was complete. I would heartily recommend this product.”
Thank you,
Robert, for taking the time to give us a 5-star rating on our Replacement Cover Kit for the Shed-in-a-Box® 12 ft. x 12 ft. x 8 ft. 6 in. Standard PE 7.5 oz. Gray. We are thrilled to hear that you were satisfied with your purchase. We understand that after 6 years of enduring rain, wind, and snow, it was time for a replacement. We are glad that the cover arrived in excellent condition and that the delivery exceeded your expectations.
It's great to know that the instructions were included, helping you with the installation process. We aim to provide a comprehensive experience, ensuring that all our customers can easily set up their cover.
Your recommendation of our product means a lot to us. Should you require any further assistance in the future, please don't hesitate to reach out. Thank you once again for choosing ShelterLogic!
