“I recognize that I did not buy the top of the line replacement cover. However, in the past got 3-5 years out of this version so bought again. This one is not holding up and already has holes scattered across the top. Time to consider other storage for the boat.”
Hello Jeff,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“I WAS IMPRESSED BY THE PERFECT FIT OF THE REPLACEMENT! THIS IS THE SECOND TIME IN THE YEARS THAT I HAVE HAD THE SHELTER. BOTH TIMES THE FIT WAS PERFECT.”
“I have had the frame for 15 years. The original cover ripped in a wind storm after 7 years but needed replacement because af of age. (The lightweight fabric is only good for 5-7 years) Ordering a replacement was easy because the size, part number, web address, and phone number were all sewn on a piece of fabric on an inside seam. I just ordered this replacement cover because a tree fell on it and ripped it. Again it had been over seven years so was due. Also again it was easy to do because all the information was sewn inside. This cover seems to be the same quality and fit well. They are easy to install and keep the boat out of the weather. The bummer is the new one doesn't have the replacement info on the inside. I didn't notice until I had tossed the old one. Cost cutting? Well, I'm old and forgetful so hopefully, it will outlast me because not having the size, model part number, and company info attached will make ordering a new one difficult. It has been a great cover and the frame has survived 15 Northern Minnesota winters. I bought the lightweight cover because I would rather put the extra money into upgrading the boat.”
Thank you for your 5-star rating of Replacement Cover for the Garage-in-a-Box RoundTop; 12 ft. x 20 ft. x 10 ft. Standard PE 7.5 oz. Gray! We truly appreciate your continued loyalty, and we are so thankful that you took the time to share this detailed and insightful review.
“I had to use my warranty, you were helpful, and promptly sent replacement top. A CO that stands behind their products is rare these days. So pleases I chose Shelter Logic, I look forward to doing business with you in the future.”
