“Received the third replacement cover I've purchased over the last several years. I had issues with seam separating on one of the past purchases, but ShelterLogic was good at replacing under warranty. Unfortunately the replacement also had a similar issue, but I mitigated by taping, rather than hastle of replacing again. This is at a seasonal campground, at 10,000 feet elevation, so weather is harsh through the winter and I expect only a couple years' life out of the thin, 7.5 oz option. Just received the third one and it appears they have addressed the seam sealing issue as it there is adhesive visible just outside the seam. We'll see. Unfortunately, this one has one thin spot (light shines through) where I expect the cover will tear within a year. I will tape rather than return since I can't afford the additional down time, and I will proactively reinforce the stress points with tape to extend the life of the cover. I still give 3 stars as the product is priced well for what you get. There are sturdier options, but there is a longer turnaround on the heavier covers, which I cannot wait for given this is for an active business. I have a second, larger ShelterLogic tent structure which I did purchase the thickest cover for. It has held up for six years so far. You get what you pay for.”
Dear Deric,
Thank you so much for taking the time to review our Replacement Cover for the Garage-in-a-Box® 12 ft. x 20 ft. x 8 ft. Standard PE 7.5 oz. Green. We truly appreciate your feedback!
Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancies, which might better suit your needs.
If there is anything else we can assist you with, please do not hesitate to reach out. Our team is always here to help and provide excellent customer service. We genuinely value your business and would love to assist you further if needed.
Warm regards,
ShelterLogic
“This is my second replacement cover. Last one was the grey colored one and only lasted 2 years. Shipping was really quick which is always appreciated. However I only noticed after I had installed the front door panel that I was sent another door panel for the back instead of the usual solid panel (see picture). However I kept the solid panel from the old replacement cover and installed the new door panel over it so hopefully this will be ok. I also noticed a few small pin size holes I could see sunlight through so I installed clear TUC tape immediately as a precaution. As stated at the start of this review, this is my second replacement cover (3 covers in total when counting the original panel) and they all lasted a maximum of 2 years. Hopefully this one will last a little longer.”
Hello,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please note that in most cases, these aren’t holes. The dying process of the fabric can cause variations in color and does not impact the durability of your cover. To be certain, you can do a water test on a sunny day. Use a garden hose to gently spray the outside of the cover. Then check inside the tent for any leaks.
We always suggest that when an imperfection is noticed, submit a warranty claim, and have one of our warranty reps review it and provide a solution. Our customer service team can also help you with your request. They are available 7 days a week on 1-800-932-9344.
https://www.shelterlogic.com/support/forms/warranty-claim/
Thank you so much for taking the time to leave us a rating.
Dear Kathy,
Thank you so much for your wonderful 5-star rating! We greatly appreciate your feedback on our Replacement Cover for the Garage-in-a-Box® 12 ft. x 20 ft. x 8 ft. Standard PE 7.5 oz. Green.
We are thrilled to hear that it was effortless for you to replace the old cover, and that you found this replacement to be of excellent quality. We understand how important it is to have a durable and reliable cover for your garage, and we're glad that we could meet your expectations.
Thank you once again for your kind words and high rating. We hope that our product continues to exceed your expectations, and we look forward to serving you again in the future.
Best regards,
ShelterLogic!
“I'm looking forward to replacing the cover once it warms up a bit. My original cover lasted 4 years but I think it was put on too tight resulting in the rips on the corners and eventually at the pitch. Will put the new cover on with a little less tension.”
“The replacement cover is great. Fits perfectly. Needs a bit of cutting to get the lower sleeves to fit perfectly but I'm sure the same top is used on multiple frames so no biggie and very easy to do.
My complaint is that I know I'm going to need another one in about 2 years. This time I wrapped the top of the frame with water insulation. Easy to do and hopefully it extends the life of the cover.”
Dear Doug,
Thank you so much for taking the time to give us a 4-star rating on the Replacement Cover for the Garage-in-a-Box® 12 ft. x 20 ft. x 8 ft. Standard PE 7.5 oz. Green. We are thrilled to hear that the replacement cover fits perfectly. We appreciate your feedback.
Thank you once again for your valuable review, and we look forward to serving you in the future.
Best regards,
ShelterLogic
“This is the 3rd cover I have bought and installed, and still haven't spent as much as a down payment for a barn or garage. I keep the small tractor. Zero turn, tiller. Mower, snowblower and other implements in my garage I'm a box. Originally stored my Covette in there over winters. Love them.”
Dear Glenn,
Thank you so much for giving our Replacement Cover for the Garage-in-a-Box® 12 ft. x 20 ft. x 8 ft. Standard PE 7.5 oz. Green a stellar 5-star rating! We truly appreciate your feedback and are thrilled to know that you are satisfied with your purchase.
Thank you for choosing ShelterLogic!
