Hello John, we are very happy to see that you are pleased with cover kit model 90516. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
“The shelter logic cover is a nice portable garage but it only lasts no more than 2 years before we have to replace it. It starts to deteriate a little over a year. But the replacement cover is cheaper than buying a shed or garage at the moment so we make due”
Hello,
We are awfully sorry to see that you are unhappy with your cover. The standard cover does include a 1-year limited warranty, and if anything goes wrong within that time frame, we strongly suggest submitting a claim. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancy, which might better suit your needs. If you wish to discuss any of this in more detail, please call 1-800-560-8383.
Thank you!
“At least it's made better than the one I purchased a year ago that tore to shreds I filed a claim and never heard back from anyone so why have anyone file if you can't honor your Waranty thank you Pam King”
Hello Pamela,
We are sorry for the delay. Processing a warranty claim can take up to 10 to 14 business days. To check the status of your warranty claim, please call 1-800-560-8383.
Thank you!
“This is even better than the original one, which lasted over 10 years! The doors are longer and zippers are better quality so I have no reason not to expect the same life out of this cover. Would highly recommend.”
“I have had your product since around 2010. I continue to purchase your product when it needs replacing because it is easy to assemble and the quality is great!!!”
