“I’ve had the shelter for almost 8 years now, and I finally had to buy purchased a replacement shelter. The product very good quality withstand the outdoor elements and it is a go to shelter to purchase for your outdoor use.”
Hello,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“Very easy to replace on the frame I had. My first cover lasted about 5 years and I even painted it with latex paint to protect it more. When I had to move I took it with me but unfortunately the old cover fell apart. I was so happy to be able to just order a replacement cover. Thank you.”
