Hello Gregory,
We are very sorry to hear about this. Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7 days a week on 1-800-932-9344.
“Watch Youtube and follow the manual then wing it. We had to anchor in a new location, no big deal with the right tools. Took two of us an hour to replace the sides and top.”
Thank you for giving our Replacement Cover for the Garage-in-a-Box RoundTop® 12 ft. x 20 ft. x 8 ft. Standard PE 7.5 oz. Green a 5-star rating! We are glad to hear that you were able to watch Youtube and follow the manual, and then use the right tools to anchor the garage in a new location. We appreciate your feedback!
“Old one with same strength (thickness) is still on and working great. Needed a new entry door for south side which gets hit with a lot of sun. Replaced only the entry and keeping everything else for future use. Was cheaper in long term than ordering one piece. and then another and then another...”