“I would like to rate this product along with the shed. However the shipping company has not delievered the anchor set. So I have a partial built shed. It's been almost 2 weeks since the shed was delivered.”
Hi Matthew,
Thank you for your 5-star review! We’re glad to hear that you're happy with the shed. We're sorry to learn about the shipping delay with the anchor set, and we understand how frustrating that can be.
Your feedback is valuable to us, and we recommend reaching out to us for updates. If there's anything else we can assist you with, please don’t hesitate to let us know.
Please call 1-800-560-8383.
Best,
The ShelterLogic Team
“Kit is great and includes masonry bit for anchoring to a concrete pad. I regret not ordering sooner, with the shed 90% complete and despite my best efforts to keep it square, it tended to bow in on the sides and make the corners narrow. That made attaching the corner brackets difficult. I imagine adding them right from the beginning is the way to go.”
Hi Ryan,
Thank you for your thoughtful review and for giving us a 4-star rating! We're glad to hear that the kit met your needs, especially with the included masonry bit. We understand that getting everything square can be a challenge, and we're sorry to hear about the bowing issue.
Your insight about adding the corner brackets early on is really valuable, and we appreciate you sharing that for others. If you have any questions or need further assistance, feel free to reach out!
Best,
The ShelterLogic Team
Hi Eugen,
Thank you for your 5-star review! We're glad to hear you’re satisfied with the Concrete Anchor (Clips & Shields). Your input about stronger parts is noted, and we appreciate your suggestion for improvement. We always strive to enhance our products based on customer feedback.
If you have any other thoughts or need assistance, please feel free to reach out. We’re here to help!
Best,
The ShelterLogic Team
Thank you, Ron, for your outstanding 5-star rating of our Concrete Anchor (Clips & Shields)! We greatly appreciate your feedback and are thrilled to hear that our product works great for you. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for choosing our product! 👍
“These are great concrete anchors but are Not meant for the Arrow Carport, 10 ft. x 15 ft. x 7 ft. with 2" x 2" tube. ShelterLogic should NOT list them as an accessory for the carports with tube as the base and frame of the carport.”
Dear Robert,
We would also like to take this opportunity to inform you that while our concrete anchors are indeed of excellent quality and highly effective, they are not specifically intended for use with the Arrow sheds only, not for our Arrow Carports. We apologize for any inconvenience this may have caused.
If you are anchoring the carport on concrete/slab mounting, we recommend at least 3/8-inch diameter x 5-inch-long concrete expansion lag with a minimum 2-inch embedment.
Once again, we are incredibly grateful for your support, and we genuinely value your feedback. If you have any further questions or need assistance with any other products, please do not hesitate to reach out to us. We're here to help!
Warm regards,
ShelterLogic
Thank you so much, Moses, for your fantastic 5-star rating of our Concrete Anchor (Clips & Shields)! We truly appreciate your support and taking the time to share your experience with us. Your feedback truly warms our hearts and reinforces our commitment to providing high-quality products that meet your specific needs. If you ever require any further assistance or have any other projects in mind, please don't hesitate to reach out to us.
Once again, thank you for choosing our Concrete Anchor (Clips & Shields) and for being a valued customer. We look forward to serving you again in the future!
Warm regards,
Arrow
“The anchor kit appears to be well made. If I had the 9 parts of the shed that were damaged in shipping, I'd be able to use the anchors and construct the shed. I really don't see why they can send out 3 boxes containing all of the parts of a shed but can't seem to grab 9 braces and a wall panel and send them in a timely manner.”
Hello Robert,
We are awfully sorry that you received damaged parts. We strive to provide a quality product and can assure you that this is not a common occurrence. To have these parts replaced, please send an email to assist@arrowsheds.com and include your name, mailing address, phone number, model number, a copy of the sales receipt, damaged part numbers, and quantity. We will place your order and send you a confirmation email within 2 to 3 business days. We are also available 7 days a week at 1-800-851-1085 (press 1).
Thank you
“Great package but the mechanics building my carport only used the screws. I purchased 8...3.5" x 11.5" x 7.5" patio retainer wall blocks buried them secured with your package of hardware, bit not used purchased a 1/8" bit for the job. Basically spent $39.99 for a package of screws the rest of the kit is no good to me. Refund???”
Hello Fran,
Thank you for your feedback. The Concrete Anchor (Clips & Shields), SKU: AK100 is only designed to anchor down Arrow storage shed structures to a concrete pad, not Carports. Unfortunately, we will not be able to provide you with a refund. We do apologize for the inconvenience. If you have any questions or wish to discuss this in more detail, please call us on 1-800-851-1085 (press 1).
Thank you
