“Kevin Forry knows his stuff. Sadly for Shipley and its customers, he will probably retire soon. Any new service people, especially the younger trainees should spend a week or two with him in his Shipley van, going on service calls to learn a little of his knowledge about the Shipley products. He makes the customer feel confident of his abilities, and projection that they are getting the best services and products available, and making them feel at-ease while in their homes.”
“Sunday night our A/C failed. By early Monday morning John had quickly identified the problem and cured it.
Great response time; quality service.
Thanks John!”
“The service technicin was very pleasant and very helpful. He checked out the problem and fixed the air conditioner due to a power surge after loosing power the night before. If I have any other problems with the air conditioner I would like him to be the technician as he is a very courtesy technician as I am very careful to who I want entering my home as I do live alone..”
“Shipley energy came to my home on 5/28/24 to address my thermostat failure. This thermostat was less than 3 years old and originally installed by your company. The base had shorted out and turned my Heat on full blast. The technician replaced the base only. He re-used the face. I am being charged for a fancy WI-FI capable thermostat that was never installed. This bill is excessive! I am on the service plan. I refuse to pay $713.96 for half a thermostat that has no warranty!”
