“Both technicians were pleasant and worked diligently, even through this extreme heat! We are appreciative of their hard work to get the job done so efficiently.”
“My service technician, Jeffrey was great. Very thorough, explained what he ws doing and discussed the status of my equipment. He ws punctual, very friendly and did a great job.”
“After preventative maintenance during the day, we found out late in the evening that the upstairs AC was no longer working. Husband had to stay home a second to wait for a service tech.”
“Technician Lonnie arrived within 2 hours of my service request, checked the system and assured me that everything was working properly. Great service. Thank you.”
“Today's service call went well. Replaced a defective part. The issue I have is that part should have been inspected during the maintenance call I scheduled on June 19. During that call, the tech only sprayed the outside unit with my hose. Did not remove the unit panel to inspect any internal parts. If he had today's service call may not have been needed. When I purchased the A/C service plan, I thought the system would be checked. Instead all that was done was spray the outside unit and change an inside filter, which I had on hand. The tech did check the air temp, then that was it.
I feel the service call on June 19 should have been more detailed.
Regards
Dennis Hollinger”
“Reported A/C not workink and Sean showed up before noon (great response time) and serviced our A/C. He also advised me on the age of the unit and probably replacing it soon.”
