Login
Start Free Trial Are you a business? Click Here

HVAC Reviews

4.9 Rating 2,484 Reviews
Both were very helpful
Helpful Report
Posted 2 years ago
Technicians like Jeff are the reason that this company will have lifetime customers. I have always had excellent, far above average service with Shipley/Mauger and this was no different. From the fact that a service representative REACHED OUT TO ME to schedule this cleaning, to the prompt (almost immediate if it hadn't been for the weekend) availablity and ease of scheduling to the time window and getting a call when Jeff was 30 minutes out - it was as smooth and seemless and pleasant as you could ask for. Jeff was friendly, personable, an absolute delight on top of his professionalism and competence. I was waiting for the survey to come into my email just so I could rave about the entire experience. Top notch, absolutely stellar. I am a loyal customer for life.
Helpful Report
Posted 2 years ago
He came out and diagnosed the problem. Determined it’s not an emergency and can wait for reg business hours. Very polite and professional.
Helpful Report
Posted 2 years ago
Service provider was thoughtful and communicated clearly about the situation. Appreciated the prompt response and quality of service
Helpful Report
Posted 2 years ago
Never had any complaints about any tech.
Helpful Report
Posted 2 years ago
Matthew/Elizabeth B
Verified Reviewer
Jeff was very knowledgeable and helpful! He was professional and explained every step of the process. Would highly recommend Shipley!
Helpful Report
Posted 2 years ago
Systematically identifed the issue and resolved it. checked and addressed misc. issues.
Helpful Report
Posted 2 years ago
Author didn't leave any comments.
Helpful Report
Posted 2 years ago