“Fantastic service! The total time from reporting our AC was not working to our AC working again was 90 minutes! Everyone I dealt with was great, professional and friendly, particularly Malik (sp?). Malik replaced the capacitor (the root problem) and also noticed a broken wire and fixed that, too, thus preventing a future problem! He also explained what he did and why and explained how he knew the capaitor was bad. Superb service!!”
“I rate the Shipley service today as 5 stars. The technician, Joe, did a thorough job of diagnosing, and then explaining what failed on our Rheem AC unit. He entered the part order for the fan/motor, and then upon a follow up call I heard from Andrew that the part was being picked up by Joe. Further, he would install it this afternoon, and even better, it would be covered by our 10-year warranty, as well as our Comfort Plus plan through Shipley!”
“Thank you to Steve for his quick and efficient service of our AC Unit. He even reeled my hose back onto the hose cart after washing off my outside AC unit. Thank you!”
