“The service was great. The scheduling was not. They said that the technician would be here to do my furnace and my mother-in-law's furnace next door between noon and 4:00. The technician showed up a few minutes after 4:00 PM, so he didn't finish both furnaces until after 6:00 PM. We had plans for the evening and we had to cancel due to us not being able to make it to our destination on time. The technician was very knowledgeable, did great work and was attentive to cleaning up after himself, so the service itself was great. I just wish that he had arrived a bit earlier.”
“Malik was excellent. He checked out the kitchen stove, found no problem, and when I showed him the furnace room, found the leak in minutes. I am so glad to be sure of the problem and have I have purchased an alarm. Perhaps they should be provided by Shipley for your natural gas customers!”
“Both times we had our equipment serviced the service was excellent. Last week we had a boiler and air conditioner serviced the the Shipley representative was very professional and courteous. It was evident he was an experienced professional. Thank you.”
