“My technician was polite, fast and efficient. He helped me with an antiquated programmable thermostat that was confusing me. The phone call before arrival was appreciated, too. Very satisfied.”
“I waited several weeks for this appointment. He arrived late. He said it was low gas. I already knew this. He talked several times with someone on the phone. He said they had been here several times on this same problem . He said that he did not have any gas to put in the unit. He said they would need to contact me for another appointment to solve the problem. He left without solving the problem”
