“He was EXCELLENT! VERY KNOWLEDGEABLE AND EXPLAINED THINGS. I am requesting that Malik always services us when needed. Not sure I spelled his name right! You can be very proud of this employee! We were very impressed! He takes his job seriously !”
“I'm very pleased with Rob's expertise, professionalism and responsiveness in addressing our recurent thermostat issue. After weeks of frustration dealing with the thermostat company, I called Shipley's customer service line, received a personal phone call from Pat the service manager, and within 24 hours Rob was at our house with a new thermostat and the commitment to make sure it worked properly. This included him calling the thermostat company to ensure we were hooked up to the internet.”
