“I have never received my orders. I ordered the hoodie and pants. I have emailed you twice just asking for information on shipping. I see other customers commenting that they have received their orders. And now you yourself are asking how I enjoyed my purchases. I would appreciate someone looking into it.”
Hi Nanci! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Hi Michael! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Hi Brooke! Thanks for the feedback on your experience with our products. We sincerely appreciate your insight because it helps us build better items in the future.
It is your reviews that help us constantly improve our customers experiences by knowing what we are doing right and what we can work on to improve. Thank you so much and we appreciate you taking the time to send us this review, Kathleen!
Hi Luke! Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're glad that you love the prodcuts.