“The tie dyes are great but they took so long to get here that I had to purchase replacement gifts. They werent in time for my daughters birthday. Frustrating.”
Hi Stephanie! Thank you for letting us know about your experience. We are a small family-owned business and we take every feedback seriously. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.
Thank you so much for taking the time to leave an excellent rating, Diane. We really appreciate your business and we're happy that you are satisfied with the items that you received.
Hi Jessica! Thank you for your purchase. We've looked into the tracking and it says that the package was delivered to your shipping address on file. We've resent the shipping confirmation to your email. Please check both your inbox and spam for the update. If you need further assistance, please send an email to support@shopfreespirited.com. Thank you for supporting our small family-owned business. We hope you have a great day!
