“I never received my stakes. Weeks later, and still no stakes. The signs are basically useless, sitting in the box for over two weeks with nothing to place them on. A ticket was opened April 25th, and here we are May 6th, and still no stakes. Mind you, the orihinal order was placed April 15th. Unacceptable. I will NEVER order from this company again.”
“All the signs were just perfect. Attention to detail w the emails re any issues that they foresaw made it a very enjoyable experience and affordable!”
“These stakes are not strong enough to withstand much wind. The afternoon of the 1st day of installing them into the ground the wires were all bent over and signs were tipped. We re-ordered more signs with the stronger stakes now.”
Hello Rebecca,
We're so sorry to hear there was an issue with the stakes that were ordered. I see that you have reached out to our customer love team, and a resolution was reached.
Thank you for allowing us to remedy this situation.
Sincerely,
SOTC Customer Love Team
Hello Jean,
We're sorry to hear that your order wasn't received and would love the opportunity to resolve this.
Please contact our Customer Love Team at 1-800-330-9622 to review options. We are open M-F 7am to 7pm CST, and 9am to 6pm CST on Saturdays.
We look forward to hearing from you!
Sincerely,
BAS Customer Love Team
Hello H20 Sparkle,
We're so sorry to hear your items were not received. I see that you have reached out to our customer love team, and a resolution was reached.
Thank you for allowing us to remedy this situation.
Sincerely,
SOTC Customer Love Team
“You had by far more problems with our art than any other vendor. Yard sign border printed salmon pink, not the color of red specified in the art. H stake solder welds are low quality and easy to break. You delivered on time, though. I have already placed my first reorder with another vendor.”
