“These stakes are not strong enough to withstand much wind. The afternoon of the 1st day of installing them into the ground the wires were all bent over and signs were tipped. We re-ordered more signs with the stronger stakes now.”
Hello Rebecca,
We're so sorry to hear there was an issue with the stakes that were ordered. I see that you have reached out to our customer love team, and a resolution was reached.
Thank you for allowing us to remedy this situation.
Sincerely,
SOTC Customer Love Team
Hello Jean,
We're sorry to hear that your order wasn't received and would love the opportunity to resolve this.
Please contact our Customer Love Team at 1-800-330-9622 to review options. We are open M-F 7am to 7pm CST, and 9am to 6pm CST on Saturdays.
We look forward to hearing from you!
Sincerely,
BAS Customer Love Team
Hello H20 Sparkle,
We're so sorry to hear your items were not received. I see that you have reached out to our customer love team, and a resolution was reached.
Thank you for allowing us to remedy this situation.
Sincerely,
SOTC Customer Love Team
“You had by far more problems with our art than any other vendor. Yard sign border printed salmon pink, not the color of red specified in the art. H stake solder welds are low quality and easy to break. You delivered on time, though. I have already placed my first reorder with another vendor.”
“No where in the ad does it indicate that the wire stakes must be purchased separately. I had to pay 2x for shipping as well as wait until the stakes arrived. The yard sign it self is useless without the stakes.
The ad needs to be more clear of what to expect.”
