Reviews

4.8 Rating 49 Reviews

About smarTours:

smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 50 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

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Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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“This was an amazing trip, made even better by our guide Enrique Virto! His local knowledge added so much to a journey that was already of bucket-list quality. Thank you SmarTours!”

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Posted 6 years ago

“My partner and I just got back from Peru. Wow --- what an excellent tour and memorable experience. Everything was perfectly organized and executed well. All of the lodgings were fantastic, and our tour guide, Enrique Virto (from Cusco), was exceptional (full of energy and passion about his country). My one suggestion: an extra day in Lima. It's a beautiful city with so much to see and do. We were only there for one full day; one more would have been perfect. I highly recommend this tour.”

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Posted 6 years ago

“We just completed the Enchanting Peru trip. It was fantastic. Our guide Enrique Virto was the best. He made sure that everyone in our group was included in every activity. He was very knowledgable about Peru and it was his home and it made us all feel welcomed to his country. We have been on other tours but Enrique was the best guide ever. We recommend this SmarTour to Peru and ask for Enrique as your guide. It was unfortunate that we did not have him in Lima as our guide. The guide in Lima was fair, but Enrique was the best. All the hotels were top of the line, only complaint is the beds where just a bit bigger than a twin. Luckily there where two bed in our room each night. We have recommended this tour already to a few of our friends. Smartours made this a very easy trip with no worries.”

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Posted 6 years ago

“We just returned from our Tour in Peru, unfortunately it was riddled with strikes by the Transportation Department. HOWEVER!!! we must say that Smartours went beyond what was normal. We were treated like Royalty, additional nights at the hotel, flight upgrades. We were able to see everything we came for. Some other Tour Groups we shared our hotel with were not that lucky and they ended up stranded. Also I like to say that our Tour Guide in Peru (Enrique) was funny, very knowledgeable and just overall a super nice person, we never felt like that we were a burden or "just a job". Too bad he wasn't able to come to Lima, we really missed him there. Overall our group was amazing and fun, we had a wonderful time. This was one of our many trips with Smartours and I am looking to see where we will go next. Thank you for all your effort. I will email some pictures ;-)”

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Posted 7 years ago

“This was our second guided vacation with Smart Tours. Outstanding trip and memorable due to the main guide, Enrique Virto. Rosario Rojas who we spent two days with was also excellent. Enrique's knowledge and passion for explaining the art, history and culture of the country were evident to everyone on the trip. Many of the other members of the group commented that Enrique was the one of the best guides they ever had in their world travels. I hope your company continues to hire Enrique as he is a real asset to Smart Tours.”

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Posted 7 years ago

“My wife and I thoroughly enjoyed our trip. Our guide, Enrique Virto, was exceptional and made a fantastic trip a memorable one! Highly recommend this tour. This was our second trip with Smartours and both were amazing!”

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Posted 7 years ago

“Our guide Enrique, (from Cusco) was excellent, full of knowledge and interesting and very helpful with all our requests and needs. Bus drivers were excellent. We had a great time enjoying all the wonderful sights, Machu Picchu, floating islands, Lake Titicaca, Sacred Valley, cities of Cusco, Lima, Pisco, and Puna, and great shopping places. Enjoyed seeing all the beautiful animals, Llamas, Alpaca, Vaicuna, etc. Hope to join another SmarTours trip in the future.”

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Posted 7 years ago

“Hello -- This is a review of a tour when everything goes wrong and this can happen with best laid plans. The tour had just begun with our overnight flight to Lima from JFK. LAN asked us to off-load for 20 minutes, which turned into an overnight cancellation. I got in touch with smarTours and spoke with Linda (not 100% sure of the name). She was in constant contact with LAN and us to make sure we had a flight booked the next day with connection to Cusco and a guide and driver to meet us at Cusco airport and transfer us to meet up with our group. Then the high altitude hit me. Our guide in Cusco, Enrique, saw to it that I got prompt medical attention including transfer to hospital in Cusco. Also a local tour rep, Javier, worked with us to get our flights rescheduled for return stateside per doctor's orders. I felt smarTours and their representatives took very good care of us. Enrique was in constant touch with us and I felt went out of his way to get us good care.”

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Posted 7 years ago