“The product is very low quality, the magnet will randomly stop charging my phone so when I leave my phone charging overnight I end up waking up to a dead phone. The magnet is fine but it attracts all sorts of gunk (as magnets do). Overall great idea less then great execution not worth $17 at all.”
“I was so excited when my package arrived but quickly disappointed when I connected the port to the cable and C port don't even fit into the phone nor does the cable stay connected to the phone. We're the wrong USB ports sent? I even tried it on my daughter's apple tablet and that USB don't fit either!”
“It's a cable and it works, no problem there. The problem is that the one I paid for and the cable I received were different. And many emails later, nothing has changed.”
“Still haven’t received my (6) 6’ cables and 6 tip sets that I paid extra for shipping. I ordered on 2-17-23, selected DHL shipping and it was sent USPS. I still haven’t seen them. The only way to get in touch with customer service is through email and it takes 3 to 4 business days to get back to you. If the cords and tips live up to your hype, this review will be changed, but your customer service has a ways to go”
“Shipping time was so horrible. Almost a whole month after purchase, I couldn’t wait longer and had to buy a charger from the store, and it still didn’t arrive for two more weeks. They also included the wrong magnetic tips in one of the bags.”
Hi, Ammon.
Sorry for the delay in responding, we were short on staff.
We can see here that you purchased both the regular Statik 360° cables and tips, as well as our Statik 360° pro. The reason why they don't match is because the PRO version of the Statik 360° has some new features like data transfer.
Sorry if this is not clear on our website. Please, check your inbox.
