Hello,
We're sorry to hear about your experience with our Statik 360 PRO charging cable. Our Statik 360 PRO cable is designed to support fast charging with its 100W output, and we apologize if you have not experienced the expected fast charging performance.
We understand the importance of fast charging, and we want to ensure that you have a positive experience with our products. To address this issue and assist you further, we will contact you directly to gather more information and provide personalized support.
Additionally, we suggest reviewing your email inbox as we will be reaching out to you shortly to address your concerns and find a resolution.
Statik Support Team,
“Super handy if you have a lot of them. They're conveniently magnetic (so easy to plug in even in the dark). And they'll send you out a replacement if there's ever anything wrong with it”
Hi, Andrew!
Thank you for your support and satisfaction with our products! We are delighted that you liked our offerings, and your positive feedback motivates us to continue delivering top-notch quality and service.
Your appreciation means the world to us!
“Cavo fatto decisamente meglio rispetto alla prima versione da me acquistata. Questa volta, per il momento, non ho nulla da dire e ritengo di essere abbastanza soddisfatto.
Il cavo rispetta i requisiti citati nella descrizione e nella scheda tecnica e a meno di possibile usura del tempo spero che duri più a lungo possibile anche in relazione alla sua comodità di utilizzo.”
Ciao, Alessandro!
Il tuo feedback positivo ci ha fatto sorridere.
Siamo così lieti di sapere che hai avuto un'esperienza meravigliosa con i nostri prodotti!
Non vediamo l'ora di servirti nuovamente per i tuoi ordini futuri.
Hello, Elke!
Your positive feedback has brought a smile to our faces.
We're so pleased to hear that you've had a wonderful experience with our products!
We're looking forward to serving you again for your future orders.
“I like the length and the convenience of the multiple tips on each end for charging. However, you better be certain of which device you are going to use the cord for or have tools to remove the magnetic tip from your device. The charging tip (magnetic) pulls free of the cord and is VERY difficult to remove from device. You need pliers to grab and remove it, or very carefully push sides up with small screwdriver. Definitely will not be buying more unless there are multiple tips to be left in the devices to be charged.”
Hello, Dean!
We appreciate your feedback.
Regarding the magnetic tips, that's the main idea: one should not remove them to keep them convenient, spare their device port from wearing out over time, and protect them from dirt and debris.
Also, if it were easy to remove, you would easily lose the magnetic tips.
“Ordered item almost a month ago and still hasn’t arrived. I’ve sent 2 emails around 2 weeks apart and had no reply. Tracking number given does not work so I cannot can’t see where my order is but I can’t get a reply from statik for help. Last item I ordered came pretty quickly considering it was shipped internationally but this time round there’s been issues that are still ongoing at time of this review.”
“I love love love Static phone cable! The length is perfect, it's durable, and the light at end of cable is so convenient in the dark. The best feature needless to say is the end of the cable with 360° maneuver of cable which literally moves whatever way you turn....FANTASTIC”
Hey, Carole!
Thank you for your support and satisfaction with our products!
We are delighted that you liked our offerings, and your positive feedback motivates us to continue delivering top-notch quality and service.
Your appreciation means the world to us!
