“I have ordered other custom bags and they never have taken a month (or over 21 business days) to arrive to me including shipping time. I have no idea why you take forever-it is over 21 business days and mine have not even shipped.”
“My bags were faded. Usually the custom bags are good quality and have vivid colors. I contacted Customer Service on Saturday and sent photos. Steffani said someone would contact me.”
“To be honest, I don’t know the quality because I never received them. I was told 14-15 business days before ordering. As time got closer, I called to follow up since I didn’t receive a tracking number. I was then told, it was shipping that week. Nothing came and I had to buy really expensive plain bags for my event because it was so last minute.”
“A month to email me that the files are low res? Ordered October. Email December. Bags will be worthless till next year now if they even arrive this month. Buyer beware, takes FOREVER. Poor communication. Final product is great but slow slow slow turn around. Rather spend a little more somewhere else for better customer care and faster turn around.”
“Took almost a month to receive and bags look cheap. Vista Print took a week, their bags had more detail, and were packaged exceptionally well. Guess I got what I paid for.”
