“Apple's In ear headphones did not come with the usual 3 sizes of ear seals always provided with Apple's original items when sold by Apple or re-sellers.
The online description does not specify that they are included in the pack but then as they usually are I did not think to look. This information needs to be bought to the customers attention and not hidden in the bottom of the package text.
As it is a low cost item the return postage costs somewhat detracts from refund option. (tracked parcel is approx 15-20% of purchase cost).”
“Next day delivery paid for but item not received until 2 days later. Item did not fit my device. Slow and 'delaying tactics' response when I requested refund. Will not use company again.”