“Packaging was all smashed, the order didn't come in a box just a grey bag which meant the items were damaged when they arrived.
The items were in poor condition. Packaging was awful. Communication with the company was poor and there wasn't a phone number. Return postage was available if I sent a PayPal invoice. In the end I decided to keep the items because I felt like I'd have a fight to get my money back.
Rubbish Company. Will never buy from them again.”
“I was expecting a product with English user manual, instead I got a Vietnamese manual which states the obvious, these are foreign imports and don't think they were meant for uk”
“when returning an interview; the company do not understand the term simple. months after trying to get in contact with them; i was told to email them a series of order confirmations which they could not find. even now i have not received my refund. Poor!!”
“Ordered before 2pm deadline for next day delivery. However never got dispatched for a good fews later (even taking bank holidays out of it). Had to chase them through email and there responses were not helpful. Product very good though and official at good price”
“After paying for next day delivery (which was more expensive than the product I ordered) I did not receive this service. I filled in the contact form requesting the next day delivery fee be returned to me, however there was no response!! I was happy with the product.”
