“This is my 3rd order with tile mountain and this order I got delivery within a couple of days and keeping me updated everyday
Courier also called me on the day to confirm a date
Some of the packs where cracked and customer service sorted it out straight away and sent me another two packs the following 2 days later . Excellent will go back again and recommend to anyone”
“Love our new kitchen tiles. Easy fast service getting our original sample. Picked a day of choice for delivery of our main order and was delivered smoothly and great communication. Thank you”
We're glad to hear that you find the Urban Grey Matt tiles visually appealing! However, we’re sorry to learn that you have experienced some damage to the order.
We encourage customers to let us know of any damage to their order within five days of delivery. We are always more than happy to issue any replacements or refunds that are required in instances such as this. We have yet to discuss this with you, but are still more than happy to help. Please get in contact on 01782 23822 or at customer.service@tilemountain.co.uk.
Kind regards,
Joanna
