“the foot holder mechanism has a poor design, it is wrench tightened to adjust, while it really needs no adjustment allowed. You cannot tighten enough to lock it in and keep it from moving without bending the components.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“The assembly on this bench is pretty brutal- assembly instructions show the full assembly when only partial assembly is needed so it's extremely difficult trying to identify the pieces you need. A large upholstery-style pin keeping the fabric on the bench down fell out, I popped it back in so hopefully it stays there. Otherwise I have no complaints with the bench, it does what I bought it to do and is extremely sturdy.”
“Overall the bench has been great! We use it almost daily. Definitely leveled up our home gym!
Pros:
•Comfortable & sturdy
•Visually appealing
• Versatile w/ incline, flat, and decline options
Cons:
•Bench came partly assembled making it hard to know if we had all the pieces we needed.
•The portion of our bench that came assembled was done so incorrectly.
•We were missing a #6 bolt and had an extra #7 bolt.
•It came with scratches already in the frame, some that were covered by the bench cushions and others that weren’t. Not what you’d expect for a brand new piece of gym equipment (especially when this company has a “scratch & dent” category on the website where things are discounted for having scratches).”
