Hello. Please accept our sincere apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. Since you purchased the Route Protection Package, kindly file a claim on their website: https://claims.route.com. Click on Contact Support and click on File a Claim. Route’s expert support team will help ensure your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. Please reach us at info@titanbrands.com if you require further assistance.
“I have only used them a couple times but I am thoroughly impressed with how well they lock in without moving. Only slight downside is it only works with normal Barbells, it doesn't fit for the Specialty Bars like the Multi-Grip Camber Bar so it's not a One Size fits all Collar but still Works Well”