“Trophy itself was nice looking but the top (the football) came broken. Couldn’t complain or return it because I took forever to even open the package after I got it, so I know I wouldn’t have gotten a new one for taking so long. Other then he broken pieces I guess it was okay.”
Hello Eric,
We apologize for the late response to your review.
And sorry to hear about the topper being damaged.
You can contact the support team for the broken topper issue.
Yes, as our warranty covers 15 days of receiving your product, that you need to let us know. Then we can send in a replacement.
No worries, we can provide a great discount if you would like to have a new topper.
Just kindly email us at support@trophysmack.com.
Our team, will be happy to assist you.
TrophySmack Support
Hello Jonathan,
Sorry for the late reply to your review.
Upon checking, you have a placed an order for a 26" Black Football with Black columns.
Did you mean you received a different column color?
Please let us know so we can make things right.
You can also send us an email at support@trophysmack.com
Let us know if you have any questions.
Thank you
