“Like most of us probably do going from one website to another searching for the best deal and quality, well I would personally go straight to tuin as the delivery, quality of build and ease of build were second to none. To build the Karen log cabin took 3 of us 2 days and one more day to fit the shingle roof which does take longer than I first thought but well worth the effort for the desired result. If I had to build one again I think we could probably half that time. Thanks tuin for a great service and product”
“What was great. The Pre sales advice, the web site, the quality of the joinery, and of the actual timber sections. It was also a simple process to place the order. Plus payment was not taken right away. What was good. I built the cabin my self with the help of a friend over a couple of days, I didn't actually look at the instructions but rather viewed the very helpful YouTube videos. The build was very easy and straightforward. When the cabin arrived it was well packed and the consumable items and shingles were plenty for the job, I even managed to build a planter from the spare packaging. The driver was most helpful and was able to manoeuvre the pack to minimise the distance I had to carry the stuff and kept me informed of his time of arrival. I liked that unlike other suppliers all the things like double glazing and shingles were included. Not so good. The delivery arrangements I feel were poor. The problem for me was I wanted to be able to plan the build in advance, and although was advised of the delivery week well in advance, the actual day was only told to me on the Friday of the week before. This meant I had to keep the entire week free. The windows on the Karen could be longer. All in all a company and product I would (and have) recommend. Thank you. Jim”
“After lots of online research I ordered the Karen log cabin from tuin. The cabin was delivered on the day they said it would be with no issues and the driver was courteous. After opening the package and moving all the parts from my drive into the back garden I then started to build the cabin. All went well and after about 3 days (on my own) the cabin was completed. It was fairly straight forward and easy to build and I was glad I did not pay for it to be built for me. Tuin are an excellent company to deal with and I would definitely recommend them. A number of friends have also been impressed and are thinking about buying a cabin for themselves. I have told them that if they do they need to buy from tuin.”
“Great Service. Cabin arrived on time and undamaged with a driver who couldn't be more pleasant or helpful.The cabin was erected in about 12 hours in total but spread over 4 days due to the lack of usable daylight at this time of year. My only comment would be the lack of written instructions for the construction,however, the cabin was simple to build once started following the detailed instructions on the website.”
“One of the few company's that actually exceed your expectations. Order process was faultless, delivery driver went out of his way to deliver the cabin, installation adviser was very knowledgeable and on top of that the cabin is fabulous! Very pleased with the end product.”
“I bought the Karen 5Mx3.2M cabin after many months looking at a variety of suppliers/options. The Tuin website is brilliant and informative and would recommend hours of browsing the many articles and blogs. The customer service prior to delivery is great and once I had the delivery date I was at home expecting to spend hours moving things after delivery. The delivery driver called when he was an hour away and arrived bang on time. He parked in a road off the main road where I live and was just finishing a cup of tea when the Hi-ab Fork lift crabbed into my drive! One gigantic 5m long package was put carefully exactly where I wanted it...so easy. The driver checked the extras with me and off he went. Having spent weeks sorting out the timber base in my sloping garden the day of the build arrived. My 17 year old son and I spent about 1.5 hours splitting the pallet and sorting everything out, at 10am on the Saturday we started the build by 5pm it was up complete with all the roofing boards nailed on. It was so easy. The singles went on next which took a few days as I only spent an hour or so each time, dodgy knees you see. A coating of Wykabor biocide to stop any rot/fungi/insect issues and I'm now just at the staining stage using SIKKENS Neverending Impressions as recommended by Tuin. A brilliant product at a great price and everyone who has seen it comments on how substantial it is and how good the quality is. Forget the rest buy the Best... Tuin all the way.”
“This is a great cabin. Easy to put together and very attractive. My suggestion would be to also add a way to insulate the roof as it only comes with 18mm roof boards. Also I'm thinking of adding more windows as natural light is so nice to experience in the cabin”
“Fantastic service with very friendly staff. Delivery was efficient and driver helpful and knowledgeable. Watch the videos on how to construct and it's very simple, it took me 5 hours on my own !! Quality of the wood it's very high, spare logs if one isn't good or warped ( none were). The wrong roof planks had been sent but 1 e mail and within 10 mins phone call received and new ones sent for next day, amazing. Love the cabin , solid , strong and very high quality , would I recommend the cabin and company , defiantly with out hesitation. Than you.”
