“Very prompt delivery driver kept us informed of when he was arriving went very smoothly. We are very pleased with the log cabin and found it easy and straightforward to construct and fits into the corner of our garden very nicely.We were glad we ordered the additional inner floor as this really finishes the log cabin off well.”
“Over the moon with our Emma Corner Log Cabin! Ordering and delivery were easily done and on time with regular updates. Delivery driver was very punctual and helpful. Cabin was well-packed. Took two of us 3 1/2 hours to assemble the cabin so really easy to do, but it took an additional full day to do roof shingles as they can be quite fiddly. Highly delighted, looks stunning and really high quality. Would highly recommend.”
“Great communications with Tuin during ordering period and with haulier prior to delivery. The delivery of the cabin was excellent with the driver dropping the cabin exactly on the drive where we want so as we still had access to the garage. The cabin itself went together very easily once you follow the instructions. So far we are very pleased with our purchase and it looks fantastic in the garden, as many of the neighbours have also said. I am now in the process of treating it. My only one complaint is with the composite profilled foundation beams, we brought these thinking they would be more true and straight compared to wooden ones. This wasn't the case they were warped and bent resulting in me having to screw the joints together to stop them springing out. This resulted in a lot more time being spent getting these right before starting the build, but these things can happen. This is only a minor gripe, overall we are very happy with our cabin and Tuin.”
“Cabin looks lovely now finished, very glad we paid extra for the double glazed doors & windows. Also very pleased with the shingle roof tiles, they look so much nicer than sheets of roofing felt. Written instructions were ok but perhaps not detailed enough, found the online video's much easier to follow & very helpful. Very pleased with our purchase.”
“Excellent cabin, easy to build but need to keep it square . Composite foundation strips are well worth the extra. Roof went on well and is strong enough to sit on to fit the shingles. Perhaps a couple more floor joists would have been nice but it was OK. Floor finishing around the door required a length of wood from my garage but otherwise plenty of materials. PS love the torx screws far better than pozidriv. Buying and delivery were first class lass, would definitely recommend.”
“I did such a lot of research that by the time I made up my mind that Tuin were the ideal for me i was fed up of the sight of log cabins! Nevertheless the effort was worth it because My Emmas Log cabin from Tuin ticked all the boxes - log thickness, quality and great advice and support. The delivery was well advised in advance and all happened as planned with an early morning call advising driver was leaving Hull and he arrived on time. Very friendly and helpful. Pallets correctly checked and 'photo'd for evidence if any damage (there is non). All items present and delivered as required. Very happy and the cabin is exactly as I expected - perhaps better. good value too. I'd recommend Tuin to anyone thinking of a log cabin. Excellent value! Thank-you.”
“Dealing with Tuin has been a pleasure from start to finish. The level of service and support was second to none. The delivery was on time and packaged well. Assembly is relatively easy, I would agree with some of the other comments on here regarding the manual as I believe this could be made slightly clearer. In a nutshell you will not be disapointed. 5*'s Tuin”
“I was sceptical about the quality of the cabin given the price point is far cheaper than the competition and it came with roof shingles. I was also surprised at all positive reviews given competition reviews are mixed at best. Only reviews seemed to be on tuin website which was also a concern for impartiality reasons. I ordered and delivery was within stated timeline, 8am delivery was surprising but I was first on schedule One piece was damaged but photo to tuin via email and got reply within minutes and replacement part delivered 2 days later. Spent time reading all reviews for pointers prior to building then got to work. Construction took about 8 hours on my own with only need help lifting roof boards up. Next day 3 more hours fitting roof shingles on my own and it was complete. Looks really really good. Surpassing expectations. Only issue I had was when I thought instructions were wrong and adlibbed adding a piece of wood to support the above door triangular piece from dropping. Over the next few weeks as all other panels settled this piece was preventing slats settling and making spaces. I removed the adlibbed piece and all is well again. Best advice is to read all user suggestions, but don't be too worried. Instructions are 95% complete and remainder can be worked out. Oh and doors needed a lot of sanding but that may be due to my construction rather than tuin design. Probably best purchase I have made.”
