“I bought my log cabin 6 weeks ago and I am very pleased with it. The delivery driver was very helpful and drop it where I wanted it. I recommend that when you get the package that you take the time to sort the parts into their numbered parts, it makes it so easy to erect. I erected the log cabin on my own but I would say that 4 metre are the largest size that should be tackled on your own, I am a physically fit 68 year old, I took 1/2 a day for the walls, 1 day the roof. Some of the planks were slightly bowed, but this is to be expected when working with natural material, but they do slot in and just need an extra bit of care and persuasion with a mallet to fit them together.. The shingles take a relative long time to put up, but it is worth taking your time to get a very good and satisfying result. My only criticism is that the bottom panel of the doors are only 12mm thick and are fitted on the outside, which makes it easy to be broken into. I have used some of the extra wood supplied to double line them on the inside for extra security. I would recommend anyone thinking of buying a log cabin to seriously consider using Tuin, any queries that you have are answered very quickly on their web site.”
“Lovely log cabin, very easy to put together and the quality is excellent. I built it single handed and had no problems at all as the pieces slotted together very simply. The free shingles took no time to cover the roof and look beautiful, my neighbours are looking on with envy as I'm starting to paint the interior of my new 'man cave'. Many thanks Tuin for a wonderful product and thanks to the very helpful delivery driver who used his forklift to drop the kit in my front garden so I had less distance to move the parts into the back garden.”
“A very good experience from start to finish. Nice friendly informative office staff to the driver who delivered. The product itself is really high spec and the finish is very pleasing. I would absolutely recommend this company to anyone who wants a superior product which is quality through and through.”
“I was very impressed and pleased with my log cabin from Tuin. They were extremely helpful with any questions I had before and after the purchase. The delivery was easy and the driver was very helpful getting it as close as he could to the side entrance to our garden. The instructions were pretty basic but with the online information and videos the assembly was pretty straight forward. I managed to get it up in a day with the help of a friend. I got the free shingles which look really good and they took almost another day to get them all in and looking good. I was a little dissapointed with the optional extra of the floor. Many of the boards had lots of holes and knotts in them, Im not sure I would encourage going for the floor option. On the whole I am over the moon with my new cabin and its looking great. I would highly reccomend using Tuin and the Chloe cabin is a great value for money. Thanks”
“Delivery was good with no problems. Had a bit of a problem when starting building cabin one of the starter logs was too big. Had to send emails back and forth which was a bit frustrating. Had to wait 3 days for replacement which put me back quite a bit. Other than that the build was fairly easy. Really happy with the quality.”
“Like other reviewers...I have spent many hours researching summerhouses on the internet...but time and again I have come back to this website and all the positive comments left by other reviewers. Tuin did not disappoint. From ordering to delivery to out of hours support...Tuin get 5 stars. I know people that have bought cabins from other websites...but still visit Tuin for all the information the site has. Special thanks to Philip for the out of hours support - he (unluckily) seemed to be on hand to respond to all my questions...within 30 minutes or less! I will post a detailed review of the installation with pics etc but if you are thinking of investing in a summerhouse...you cant do much better than Tuin.”
“TBH I do not usually write reviews but on this occasion the product and the company more than met my expectations:- Web site excellent Delivery on time No damage and very helpful friendly driver Excellent value for money - really we did our research and our 40mm log cabin was the best on offer Instructions great (but you must read them) Product very high spec and easy to build Cannot fault in anyway - get the base right and goes up like a jigsaw puzzle - fail to get the base right and you will have problems. Free shingles were brilliant Our flags run down by 2 at the back end so we just changed the back piece to 4 base priece of tantalised wood and used splitters on the sides saved loads of time and worked a treat, joiner did this for us, perfectly level before we started the cabin build. Would recommend product I am so pleased with finished product.”
“WE have been very happy with our experience with Tuin, I ordered the Chloe cabin online and awaited delivery, and I cannot fault the delivery experience, the delivery is made using an articulated lorry with a demountable fork truck. The lorry would have had a difficult time down our street, so he parked up nearby and used the fork truck to deliver to or drive, very polite and professional. Onto the build, the cabin walls went up fairly easy, we had a few issues with warped logs but sorted them with a clamp, we also had two small logs missing, but managed to sort it out with a spare log, the roof went on easily, and then the shingles, they look great but probably the hardest part of the build for me, check out you tube videos for fitting before you start. On the whole we are pleased with the cabin, we still need to lay the floor and finish off other little bits, but it looks good and feels solid, hopefully it will give us years of enjoyment.”
