“Very pleased with our Chloe Log Cabin which I installed myself. I was worried about the installation but if you take the time to read all the information and watch the videos on their web site it makes the installation straight forward. Ordering the cabin was easy, the delivery was handled effortlessly by the driver, even arrived a day early. The quality of the cabin is great, my only criticism and it's a minor one is that the roof panels could be a little thicker. Everything else about the log cabin is solid so its a shame the roof panels were a little less so. Once the roof is together it's strong enough. Would definitely recommend Tuin log cabins to anyone who asks.”
“I recently purchase the cabin and having reviewed the site decided I would self build. The customer service received from the company was excellent, ordering was easy, delivery was very efficient and the materials and instructions were of excellent quality. The build went fine and any questions I had were promptly answered by Tuin even their out of hours service responded within the hour which was great. The cabin is now in situ and looks great the roof shingles really were worth upgrading.”
“From ordering to delivery Tuin customer service was excellent. The delivery driver was most helpful and waited over half hour for us to get home as we were stuck on a ferry when he arrived! The cabin was well packed and every part was clearly marked in conjunction with the instructions. The build was straight forward and relatively easy going. If the instructions are followed to the letter the cabin can be built with ease. The instructions along with the online videos made the whole process painless and enjoyable. From start to finish our new cabin was complete within a couple of days and is now fully operational. We took excellent advice from the website and along with storm fittings our cabin is doing great. We have experienced some high winds and very heavy rain and our cabin has held up perfectly.”
“The Chloe was ordered as we were running out of space in the house and my office needed more room to expand. This Cabin is the perfect size for us, it's no longer just my office space, but the study room for the kids, extra storage and a great place to hide away if you need some quiet. The Whole building went together amazingly easily and quickly. I had taken note from a lot of the blogs written about base design and insulation, so was well prepared when the unit turned up. The delivery driver was amazing and as per the blog the driver is a man who knows how to drive a fork lift! Great guy very friendly and helpful and on time!! We insulated the base with 100mm of calorex and also the roof with 100mm so we are not going to worry about being out in the winter months as the building comes up to temperature very quickly and stays warm with no effort. I have coated the woodwork externally with the carefree protectant which acts like a water proof breathable covering and is easily applied. The main point was keeping the frame of the base flat and squaring the building as the layers went together - no gaps between the logs and windows and doors fitted a treat. Would recommend this brand to anyone looking for a Cabin, it is quite clear from the amount of information and help offered on the website, that if you do your research this is a quality brand that achieve customer satisfaction through knowledge of the product. One very happy new office owner and wife who can escape to a quiet room when the noise form the kids gets too much! ;0)”
“Generally I'm very pleased with the Chloe log cabin. The design, build quality and assembly process are all sound. The email advice I requested during the build was prompt and helpful. We hit a problem with the end apex pieces and the top logs not matching for height, which we were able to solve by filling in with additional timber, but this did seem to be a production fault, and it caused us some delay. Two of us (one an experienced carpenter) put up the log cabin in 2 days, including roof boards but excluding shingles. We constructed a timber frame as a base, which took quite a lot of work, but seems to work well. I found all the features and videos on the Tuin website very informative.”
“Extremely pleased with our log cabin. Loads of very valuable information on Tuin Web site. A great product, and superb value for the quality build. Communication, and delivery cannot fault. The cabin was erected in a day. My only niggle are the written instructions, which other reviewees had also mentioned. Maybe a pictorial instruction (those of us used to flatpack furniture guides, I won't mention any names!) maybe worth looking into. Overall, fabulous, and am really looking forward to kitting out as my creative space. Thanks Tuin”
“I purchased from Tuin mainly because of the reviews, i haven't been disappointed, in fact the Chloe has exceeded my expectations. The double glazed doors kept it warm in the snow! Quality from order, through delivery, easy installation, to working in my treasured office. i ordered the floor, more than enough boards and easy lay. i would recommended Tuin to anyone considering more outside space.”
