“i have recently completed the build of my Cloe log cabin. when i checked my delivery i was pleased to find absolutely no wall logs had any checks or splits. Only one log had a noticeable bow and only 2 logs had a noticeable twist. The composite bearers i had ordered were twisted so badly , 4 days laying flat in the hot sun had little effect. i ended up spending a lot of tie with a hot air gun before i could use them. Why supply them in 3meter lengths when my cabin is 4 meters long. they are extrusions, you could have cut them any length you like. i took the time to treat all joints and mating surfaces with 3 coats of wood preserver before assembly. the walls went up very easily. At 15 logs high i expected some accumulative error to have crept in but everything was millimeter perfect. i was very pleased with the fit and finish of the walls but unfortunately the roof is a different story. the roof boards are so thin, i was worried they could take the weight of a full grown man. Many of the boards had broken tongues and grooves. Many had machining errors and many had missing knots. The wood was so dry, it was difficult to nail without splitting . Honestly the wood used in the pallet is of infinitely better quality than the roof boards. Sure enough when i walked on the roof, one of the tongues splintered off. So in conclusion , great quality cabin spoiled by very poor quality roofing”
“Really happy with my Chloe Log Cabin. It's superb quality and was really easy to build. Very happy with the company service as a whole. The Cabin was delivered on the day that was organised, always felt Tuin was very responsive regarding any queries. Would highly recommend.”
“Delivery could have been quite awkward as access was difficult but it was superbly managed. Thank you. The Cabin is solid and well made and was very easy to put up. Now it looks good and we are enjoying turning it into a combined studio (for me) and workshop for my husband. Thank you for your excellent service.”
“https://share.icloud.com/photos/0v6wsD5flwtHVKnHBtGIUYxgA#Huddersfield_-_Fixby Very happy with my overall experience with Tuin, very straightforward ordering, delivery and build, couldnt be happier. Ive attached a video walk around of the build.”
“I have been very pleased with my cabin. Shame I can't seem to add any pictures. I have put in electrics and heating, so is well used as another room. There is lots of space. I had a company come and install, they didn't seem to have any trouble with it. I did feel that it was difficult to get any response to emails, but we had just entered the pandemic at the time, so we were obviously in weird times, where the staff were working from home. Delivery was hard work, as I have a rather steep drive and the delivery was being done directly from the factory and the driver was less than helpful, but again times were hard for everyone, so although I have dropped a star I have no reason to think the customer service would normally be like this. The cabin came with lovely quality door handles and then a nasty black metal cheap window latch, no idea why they would do that, had to buy a replacement so it looked better.”
“We bought a Chloe last year and it looks great. The whole buying/delivery process was stress-free even though we were enjoying another lockdown. A couple of tips - read the construction advice thoroughly especially the areas that deal with expansion gaps. I had a gap of about 2.5cm between my last wall log and the roof joist which caused me a bit of angst. On-line support responded very quickly and explained that the gap would close when the roof was added, which it did. Secondly, if you avail yourself of the free shingles offer be aware that the half-round shingles come in strips of 6 'tiles'. They do look really good once installed however when it came to doing the ridge of my Chloe cabin I found them to be unsuitable. Cutting them into single tiles doesn't give enough coverage. Cutting them into 3 tile segments gives too much coverage and would have spoiled the aesthetics. So I bought a pack of Black hexagonal tiles which comes in strips of three tiles so I got 3 ridge tiles per strip and it really finishes off the roof very effectively. Would happily recommend Tuin to anyone looking the self-build their own cabin.”
“Very pleased with the chloe log cabin. Delivered as promised and with the versatile fork lift truck maneuvered over caravan on drive. Well packaged and in perfect condition. Followed the instructions and built in 2 days 2 man job. Very substantial building and looks amazing. Bought a top quality clear wood preserver to show up the beauty of the wood. Am now going to order the bagoda as confident of quality and service”
“We are delighted with our Chloe cabin which has been much admired (and used) by friends and family. It was a bit touch and go if we stuck with the order after onerous delays and changes but in the end we're glad we did . Delivery was exceptional. All the spare wood allowed us to make a bar - happy days! Value for money. I would say that if anyone says they can seriously and properly erect something like this in a couple of days then they are almost certainly lying. Give it a week and do it properly.”
