“I spent a bit of time looking for a good quality wooden gazebo and decided on this one after reading the reviews. Me and my husband managed to put the gazebo together on our own with the help of the online videos. We are extremely impressed with the quality and it looks great with the felt tile roof. We would definitely recommend it.”
“Superior This is not a cheap gazebo and if you are not diy enthusiast I would not recommend you install it yourself but if your are the following I would recommend . Small tower scaffold Level and line and most important impact driver This is the second I have put up first one in our sons It really is a brilliant piece of kit everything fits and as long as your post holders and beams are in straight and level its a rewarding thing to put up. We ordered are own post holders we found like others that the ones supplied are not the best . Order from your local timber merchants a lot cheaper and tighter fit .”
“Despite the challenges of keeping the business going throughout this COVID crisis, customer service from TUIN was good and I was eventually able to place an order. Delivery was at the time I expected and the driver charming and very helpful. The Gazebo itself is excellent and I am really pleased with it. It was straightforward to erect, although the top of the roof was tricky. The timber was dry, clean and smooth and I only had to cut a very few roof slats to fit. This is a lovely item and I'm really pleased with it.”
“Gazebo was delivered as planned but as an incomplete order. Specifically the Post Holders were missing and also the T&G Cladding. Therefore, construction of the Gazebo couldn't even begin without the Post Holders. A call to TUIN, when i finally got through to talk to someone, and the Post Holders were delivered next day, which was good, but the Post Holders are very very cheap and you are probably better sourcing these elsewhere. It is now a month later and the T&G Cladding has still not materialised, so the Gazebo sits unfinished. I have emailed and left several phone messages (you can never get through) but no response from TUIN. The level of customer service at this company is terrible and cannot be recommended. This is a shame because the Gazebo looks generally ok in its partially finished state. I would rate the quality of the Gazebo at 4 stars, Post Holders 2 stars because they are Galvanised. Customer service is only a 1 star at best... because its shocking... Makes an Overall Average Star Rating of 2.3 sadly”
“Very happy with my order from you , it was a hassle free straight forward order and delivery was on time! I love our gazebo we spend so much more time in our garden sitting under it! We have put a rattan corner sofa set underneath and a lazy spa , we absolutely love it thankyou so much we will deffo recommend you to others! I have also left you a review on trust pilot. Many thanks jean”
“Gazebo arrived on time and was placed onto the drive. Myself and farther in law started to erect the gazebo and found it a bit tricky but it was completed in 3 days and now is the perfect addition to our garden. We have added some lights and finishing touches. I will be purchasing more from Tuin in the future.”
“I was just browsing the web when I spotted this gazebo and the measurements exactly matched our walled patio built about 20 years ago! The uprights fit within the inner an outer walls, neatly at each corner. Couldn't have been a better fit if it had been designed for us. The man who delivered it was very helpful and put the pallet where we asked him so it would not interfere with us using the drive. My husband and I have erected it ourselves, following Richards instructions copied from the web-site. It took us about two weeks to do it (and we are both 68), but it was during the really hot weather and we could only work when it had cooled down, in the evenings. Had to cut a couple of the planks to fit, and there was sufficient spare to allow us to add additional cross pieces under ridge to suspend our lights from. We had hoped to finish the roof today, but it's raining so we're having a rest. Next time it rains I'm looking forward to sitting outside under my lovely new gazebo.”
