“Hi There. Very happy with my gazebo. Driver was brilliant. Product is great value I think. Dont be put of by their showroom (not good)!! Couple of negatives which need sorting. Not enough timber in the roof. We added a further 20 rafters to keep their spacing at 600mm Centers. They provided just 12. Timber was soaking wet ant we had to lay it all out to dry. But overall very happy. Thanks Tuin.”
“After reading all the positive reviews I decided to go with the pine version of this gazebo as it is to be painted. The delivery was excellent and the gazebo fits together well enough despite the lack of any real instructions and the online vids are really not great. The problem I have had is with the overall quality of the gazebo. The wood on the legs was very rough, almost as bad as rough sawn timber in parts and all of the other constituent parts suffered from the same finish to more or less the same extent. I had to end up sanding most of the surfaces to get a reasonable finish, this took a very long time. All other kits of this kind I have used have been planed smooth ready to paint, but not this one. The kit also arrived soaking wet and I mean very wet in fact after unpacking and standing the wood in an airy barn it took over three weeks to dry out before I could use it. All in all it fits together but I'm disappointed in the quality of the kit and the lots of extra work it took to get it to a acceptable standard. Perhaps I just got a bad one as this is the first time I have used this company.”
“After receiving the gazebo on time I was very excited to get in a carpenter to put up the gazebo. However when they saw the pieces and the instructions provided, many backed off. When I did find someone willing to take on the work, we found a lot of the wood warped, and the roof pieces not in tongue and groove, but also made to measure in exact measurements leaving no room for error. So if you buy this Gazebo please please make sure your ground is 100% straight, something 99.9% of house do not have. The roof also had no decent joists, so my carpenter deemed it unsafe. I have now resorted to getting a roof built from scratch, and with decent support. This is not a cheap product, if you want a gazebo, and I wish I could rewind time myself to make this decision, is get one made yourself by a local carpenter. My only wish now is that Tuin respond and at least compensate me for such a poor product design.”
“I purchased two Gazebos ,both delivered expertly by a driver who could not have been more helpful, John and his team of installers arrived on time and now I am the envy of my neighbours, great products and top class service, I will recommend TUIN to all my friends.”
“Since ordering the Superior Gazebo I have been impressed with the delivery being quick and efficient the driver even took the time to position the load in area that best suited us. The quality of the gazebo supplied is very good for a natural product. Its true that the instructions are basic but the online Videos and Blogs more than make up for this and once I had viewed these and followed the tips and instructions the build wend smoothly.The hole build from start to finish took around 40hrs only needing two of us for around 3hrs of this time. The finished product looks great and has created an amazing outdoor sheltered space. I am very impressed with the product and will be looking at Tuin for any other future external projects. I would recommend to anyone.”
“The gazebo came on a huge pallet, delivered to any convenient place by a very helpful driver with a forklift. All the pieces had to be unpacked and laid out in the correct order- the instructions that came with it were very poor, but there is a good run through of the construction online. However, the construction was not easy, and there was plenty of adjustments necessary. it took 2 (inexperienced!) men 6 days to complete, but the result was very satisfying. All the wood was in good condition, and well finished. All the extras worked well as long as you made sure the correct bits were ordered. On the whole, a good product that I would recommend.”
