“We bought two of these for our business, the experience from start to finish was excellent. The delivery driver was so helpful, our drive is 250m long, is uphill and has some tight bends. This was not a problem, it took an hour to get both up and the rain was torrential , this wasn't a problem to the driver. The cabins themselves were well packed and incredibly easy to construct, we hardly needed instructions. We'd previously lined and levelled our base to 1mm so it was just a case of putting one on the other and checking as you go. The cabins themselves are good quality with everything as it should be. We will be ordering another two next year”
“Turned out to be a nice log cabin but have had a few issues. Not enough nails for the roof shingles, one of the logs under the window was badly twisted near the door end and the frame isnt strong enough to straighten it so will have to fined a solution to sort it. Also the two ends where the walls are arent cut the same so one end doesnt fit snugly and has a slight gap. The wood for the roof was disappointing not like in the video the tongue and groove was odd and a lot of them didnt have a straight edge and have rough surfaces. And by far the worst thing was the flooring tongue and groove. I paid a lot of money for the extra thick floor boards27mm in three quarters of the way through it and there a a lot of unusable boards theres a lot of boards that are different widths quit a few have unstaight edges and again bad surfaces theres e few that there is a good side but so far around 3 packs worth which are unusable on both sides. I would advice not to get the floor boards. As a good d.i.y EE Ive managed to sort most problems when building the log cabin but the floor is absolutely not worth the money”
“My first cabin buy...everything went as planned. I was initially unsure which one to buy, so spoke to a Tuin representative on the phone. She was very helpful and helped me finalise my decision. Delivery arrived on the date as expected. The cabin was simple to put up, with the main walls being done in a few hours the same night it was delivered. The roof however took longer than expected due to having about 60 slats either side which needed nailing in. Looks awesome when completed..”
“We couldn't be happier with our Tuin Hendrick model cabin. Excellent customer service, easy delivery and the driver went out of his way to place in the perfect position. It took 3 of us a day to make it, instructions were easy to follow. The shingles provided take a little more time to fit that standard felt, but they look lovely when finished. The door has settled (to be expected I guess) and the fit isnt a great as Id like, but some basic re-hinging and refitting sorted it. Excellent. Thanks Tuin.”
“Excellent build quality. About a day and a half's work. Very spacious. Only quibble would be that the instruction book should be e-mailed as PDF - not just inserted in the middle of the pack. We also had the extra window. Well worth it for the extra light.”
“Excellent service from this company. We are absolutely delighted with our log cabin . It is made from excellent quality wood . It was easy for two of us to assemble. People have been sending us messages and asking us about our cabin and we cannot recommend your company and our cabin enough . We have also pointed a few people that are interested in buying cabins/sheds in your direction .”
“From the moment I ordered my cabin everything has been straight forward to arrange and complete, ordering and payment was simple and the staff at the end of the phone have been very helpful and knowledgeable. I arranged delivery to be a month after order to allow me time to prepare the site and build a wooden base after watching a number of the online videos on the TUIN website. The subsequent ordering of additional extras such as the adjustable pads (and the return of some as I ordered the wrong sizes) was easy and quick. Although access to my property from the road is very easy, the road itself is a small lane which I was concerned may be an issue for the delivery driver, after discussing this with the staff at TUIN it was agreed that they believed delivery could be achieved. On the day I had a phone call an hour before arrival and the driver parked about half a mile away and delivered the very heavy 6 meter long package on a forklift truck (fantastic to watch the very skilled operator!) After about 2 hours of unpacking/checking all the pieces (nothing broken!) it took two of us 8 hours to assemble completely so that the cabin was up and the roof on. It took another five days for me to treat, paint, insulate roof, shingle roof, insulate floor and build floor. All in All very pleased with the product and the service provided.”
