“Everything from ordering to delivery was first class.it did take me about 3 days to put it up also the roof but it looks great down the bottom of the garden”
“Although there was a delay in the delivery this was soon sorted by Tuin and helped me to arrange the construction of the log cabin. In chosing the 28mm 300+300 this was found to be veryeasy to construct taking two people two days to construct to make water proof. I made the georgion window pannels removeable on hinges for easy window cleaning. Now painted up in two blue,s and white window bars it looks very professional and aam pleased with this procuct.”
“Great summer house and fantastic delivery service. Instructions for construction aren't the best but any competent DIYer should have no issues. Great product looks fantastic”
“All told a pretty decent experience. Ordering okay and delivery went as planned. Would have helped to have instructions outside the sealed pack so I could digest ahead of building. One plank was badly warped which eventually meant removing 5 rows and rebuilding as it wouldnt straighten when tried over several days. Would be better if windows had matching fillets in the slots to pull whole cabin tight, else a warp at that level becomes a showstopper. Only other issue was instructions not very good, and the parts list doesnt at first seem to match what is supplied. Eventually deduced that some parts are now pre-assembled but documentation not updated to match. Still a good purchase though.”
“As a novice DIYer, the arrival of the summer house on a pallet suddenly brought home that this is not a small shed and is going to take a bit of time to erect. Hunting for the instructions it was evident that its going to take longer than I thought. So what follows is a brief set of events to describe how I got the building up and useable: Base : The paper instructions are pretty useless particularly as there are two angles around the door that have to be cater for. There is a youtube video of a similar exercise to set up the base but it does not show how to deal with the awkward angles. Eventually after 7 hours of head scratching and sawing I compromised but was pleased with the outcome at this stage. Walls, Door and Windows: Again the instructions are pretty weak but again Youtube provided some guidance on what to do and everything went up very quickly. Unfortunately, I didnt release that in the window frames there are some packing bits of wood which I did not remove so I had to take down part of the walls to release the window frames so I could remove the offending items. Its worth saying here that the manufactures ought to go to IKEA and by one of their flat packs to see how instructions should be laid out including coding each piece and showing where it fits in the overall building. For some reason I has two planks of wood over can only assume they were spares. Also there was a bit of a problem fitting the final planks where the porch fits in the end I had to remove some wood from the porch section using a saw so that the planks could slot into place. Its also worth noting that at this stage I have not used any screws or nails as per some of the online advice that is available. Roof: The proofing boards went on pretty quickly but it is imperative that they are lined up otherwise you end up with gaps. The biggest problem for me was that I dont like heights and at this point I solicited help from a friend to lay the shingles. Floor : Expect a lot of sawing to get the boards laid. A friend who used to lay boards for saunas gave a top tip to improve the visual effect and that is to hide the nails in the tongue bit of the tongue and groove and used one of the big screws as a punch to protect the would when hammering the nails in brilliant Finally: To erect the building and apply three coats of paint took about a week. I seem to have been left with lots of nails and screws but overall I am really impressed with the quality of the end product and it really enhances the garden. The real test is that if you move house again would you buy another of these summer houses if you had the space? my answer would be a resounding YES.”
“thank you my log cabin is wonderful, easy to erect my husband& grandson completed in 2 days.glad I choose roof shingles what a difference the look makes. hoping the weather stops fine now so we can make use of some quality time in my new summer home. best regards carol”
“Tuin is a real pleasure to do business with! The service they provide is superb throughout right from placing an order to incredibly prompt follow up advice whether to do with reserving delivery, advising on wood treatments through to construction and more! Had a 6 or more star rating been available, I'd happily have awarded it! If you are considering buying a log cabin purchase it from Tuin. This company has customer service off to a fine art!”
