“Delivery : I was a little bit worried about delivery down our narrow road once I read that TUIN use a very large articulated Lorry to deliver their products, I did not need to worry ! the happy chappy very smiley young Dutch driver parked at the top of our road, whipped open the side curtains of his lorry, whipped a forklift truck of the back of the lorry and drove down the road with our Asmund Cabin, what an amazing forklift which could even go sideways and he placed the delivery exactly where I wanted it on my drive way, very good and no problems at all. Note: Check carefully for damage as I found some when unpacking and it looked to be caused by fork lift truck forks, possibly in the factory as my delivery driver was very good, also as mentioned on the website you can repair or hide small bits of damage so no real issue here. I agree with some other reviews that the instructions are poor ! the first thing I did was to photocopy the drawings I needed into single sided as double sided is no good when your outside putting the cabin together, I then like another reviewer pinned my drawings onto a cork board which I was lucky to have at home, each time I went to do some assembly I just took my drawing board/instructions down the garden and put them on a bench so they were easy to read. ISOMETRIC must stay isometric! on one view you are effectively looking from the right-hand side at the parts you need and then for some crazy reason you jump inside the cabin for the view to the left ?? in my opinion it is wrong to view from inside the cabin on a drawing, stick to isometric for all views. On one of the main drawings you show the assembled cabin at the top with doors facing down (Toward reader)and the first item for instruction labelled item (1) you have turned/rotated the picture showing the door opening to the left by 45 degrees? and then the next picture the doors are back to facing down again, all views apart from item (1) have the door openings facing downwards, why change one picture to something different from the other, why rotate it? it does not help at all and I can only think this is a junior drafts person making a mistake. In general I found the instructions were not informative and not easy to follow and quite lacking in basic steps of what to put where and when, IKEA instructions may be a bit tedious at times but they work, I found it was my engineering background that got me though some of the drawings and assembly , the planning advice guide was useless and did not even relate to my product in the back of the book. Points to mention: YES, buy the tantalised profiled foundation boards its a no brainer. Yes, put DPM under the boards. Watch out if you decided to use screws to attach your window slats/Georgian effect bits as you will need to use short screws to avoid breaking the glass panel, I came close but did not break the glass, good to use screws as you can remove the window slats to clean windows a couple of times a year.(Not so easy if you use nails ! As advised measure, level and check many times when you start out as accuracy at the start gives success when you reach the top. Relax as the website says, you can start the build and do it in stages as the weather will not mess with this material. IF you are not that confident or skilled with diy perhaps just ask a friend who is to assist you building your cabin, for example some parts require mitered joints to finish and I found this easy with my chop saw but not everyone has this type of saw or skill. Lets get to the real positive stuff! this is an amazing product of very high quality for the money, I have finished assembly and only have the felt shingles to go (Waiting for warmer weather) and the floor inside but the Summer House looks superb and just has a great quality about it. I loved that the doors and windows were delivered pre-assembled and the adjustable hinges worked well and the shoot bolts already built into the left-hand door is again a nice touch, and I also like the stainless-steel foot plate on the threshold piece. We did a lot of research on summer houses and sheds and cabins and there is nothing out there of this quality for the price, I also built mine pretty much single handed, I only needed some help (Another pair of hands) assembling the roof structure. To mention again I am very please with the assembled cabin and I think the shingles when finished will enhance the look and complete our Summer House, I definitely recommend using TUIN if you are after a high quality Garden building.”
“Excellent service excellent quality, easy to erect, very helpful all the way. Was a bit disappointed just after purchasing my beautiful log cabin it was reduced, wish now I had have waited. Nevertheless, good communication and was professionally dropped off at my property!”
“I couldnt recommend this company more Ordering was so easy, the company kept in touch every step of the way and were very knowledgeable with any queries Delivery was as arranged, we love our cabin”
“So far very pleased although not yet fully assembled! Delivered on time. All dealings with Tuin have been very efficient. Website particularly excellent - lots of very useful advice and info regarding assembly of the product eg: base construction (we chose wooden) Thank you.”
“Delivery: The cabin was delivered accurately to the time which had been allocated to me and the driver was friendly and helpful. The cabin was packed securely with no damaged pieces. Quality: Overall the quality of the cabin appears very good. There were a few bowed logs and some knot holes but this should be expected. Once the base sill and first logs are in place the others go up quickly. The roof sections are the trickiest pieces to get lined up correctly. The tiling is straight forward but will require you to get on the roof to fit the central tiles. Instructions: The instructions for the cabin build were poor. The step by step picture guide supplied is not actually for the specific cabin and shows the left and right hand walls constructed around the opposite way to the elevation plans, very confusing - needs improving. Some of the online videos and guides make things clearer however they take a bit of finding and its also hard to see/follow a video when your working outside. Customer Service: Tuin's customer service was really good, friendly and quick to reply to any queries.”
“A good quality summer house- very pleased with the purchase, delivery and customer service in purchasing. It goes up really easily just need to take your time and not rush. I did mine on my own but really needs an extra pair of hands for the roof. I used a central support when putting the shingles on for extra stabilty - im not the lightest and they really improve the look. Not stopped using it especially when the family are over. Just sourcing a log burner so we can use it during the winter. Lots of really useful advice on the website which gives you confidence if its a diy project.”
