Thank you for your feedback. We're sorry to hear that you're experiencing this issue. To better assist you and provide a solution, we recommend reaching out to our customer service team directly. It would be incredibly helpful if you could provide a brief video that demonstrates how you've attached the toothbrush head. This will allow our team to assess if there may be any issues with the attachment or if there is another concern causing the buzzing sound. We appreciate your understanding and cooperation in resolving this matter. Thank you for choosing our products.
“I absolutely love this toothbrush it's my second I renewed it the first one which I've had years off n on button is sticking so needed replacing so I took advantage of 50% off deal pleased I did very quick delivery well packed pleased I would recommend”
Thank you so much for the 5-star rating, Angela! I'm so glad to hear that you love the Rose Gold Sonic Toothbrush. We really appreciate your loyalty as a customer and your custom. Thank you again!
“So good. Love the toothbrush. Had a minor issue with it but the customer service is so so good compared to the market leaders - they fixed the issue instantly. No being on hold for hours!”
Thank you, Alice, for your 5-star rating! We're so glad to hear that not only are you enjoying the toothbrush, but also the customer service! We strive to ensure that all of our customers are taken care of quickly and effectively, so it's wonderful to hear your positive experience!
