“Researched different sonic brushes a lot before purchasing as my previous one broke. On first impressions when receiving the brush it feels cheap, but thought let’s give it a go, have been using it for around a week and I have to say that I don’t like it, the sonic isn’t powerful enough. It feels like I can only get near a decent clean by using the first setting. The brush heads are very soft and I feel that they wear very quickly due to me having to manually overcompensate for the lack of power. Quite disappointed considering reviews, maybe I should have just stuck with my original brand I was using!”
Thank you for taking the time to provide us with your honest feedback, Eleni. We sincerely apologise that our Rose Gold Sonic Toothbrush did not meet your expectations. Please reach out to our customer service team on info@spotlightoralcare.com.
“I bought this for my daughters birthday and she is thrilled with it. After only using it for a week her teeth look visibly cleaner.
The product was a great price and delivered really quickly.
So all in all a great service. When my current one breaks (which it will as they only seem to last a few years) I will look to get one from here too.”
Thank you so much for your kind words and 5 star rating of the Rose Gold Sonic Toothbrush! We are very pleased to hear your daughter was thrilled with it and that you noticed a difference! You can definitely depend on us for your next toothbrush when yours needs replacing - we look forward to being of service to you again soon!
Thank you for your feedback. We're sorry to hear that you're experiencing this issue. To better assist you and provide a solution, we recommend reaching out to our customer service team directly. It would be incredibly helpful if you could provide a brief video that demonstrates how you've attached the toothbrush head. This will allow our team to assess if there may be any issues with the attachment or if there is another concern causing the buzzing sound. We appreciate your understanding and cooperation in resolving this matter. Thank you for choosing our products.
“I absolutely love this toothbrush it's my second I renewed it the first one which I've had years off n on button is sticking so needed replacing so I took advantage of 50% off deal pleased I did very quick delivery well packed pleased I would recommend”
Thank you so much for the 5-star rating, Angela! I'm so glad to hear that you love the Rose Gold Sonic Toothbrush. We really appreciate your loyalty as a customer and your custom. Thank you again!
