We appreciate you taking the time to share your thoughts on our sonic, although we're disappointed to learn of your less-than-ideal experience. A member of our Customer Service team has contacted you via email to delve into your concerns and endeavor to rectify the situation promptly. Your feedback is invaluable to us, and we're fully dedicated to ensuring your contentment.
Thank you for your fantastic feedback Daphne! We're delighted to hear that our sonic toothbrush has become an essential part of your dental care routine and that you feel it provides a thorough clean.
If you ever have any questions or need additional tips on getting the most out of your toothbrush, please don’t hesitate to reach out. We’re here to help!
Thank you for your support!
“TotaL Game Changer
It’s like going to the hygienist every day, strange at first - tickles your teeth - wipes off everyday stains - absolutely loving cleaning my teeth now - freshness all day”
“Love it my teeth seem much cleaner after 1st use, love it. My only complaint is that charger is a USB and doesn't come with a plug as I don't have USB chargers in my home. Sent an email in connection with this a week ago and received no reply”
Thank you for your feedback! We're glad to hear you love how clean your teeth feel after the first use. I apologize for the inconvenience regarding the USB charger and for the delay in our response. Please check your email for our follow-up, or feel free to contact us again so we can assist you further!
Thank you so much for your purchase Carol! We're glad you're pleased with your new toothbrush. If you ever have any questions or need assistance, don't hesitate to touch base with us any time!
Hi Simone,
We're thrilled to hear that you're delighted with our product! Your satisfaction is our top priority. If you ever need assistance or have any questions, please don't hesitate to reach out.
“We had an issue with an existing sonic toothbrush, the staff were extremely helpful and once the questions had been answered and videos sent, they immediately sent out a replacement, and I returned the unit back for them to examine.
Outstanding service”
Thank you for taking the time to leave such a kind review Wayne! We're pleased to hear that our team was able to assist you promptly and effectively with your issue. We strive to provide outstanding service, and it's wonderful to know that you had a positive experience with the replacement process. If you need any further assistance, please don't hesitate to reach out. We really value your support!
